TechValidate Research on CA Infrastructure Management


Case Study: Large IT Services Company

Introduction

This case study of a small business computer services company is based on a May 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We really like the dashboards, reports, and architecture of the product.”

Challenges

  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Unify disparate, point monitoring tools
    • Better support newer applications & technologies

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Applications
    • Storage
    • Databases
    • Network devices
    • Data center facilities (power, space, cooling)
  • Monitors more than 10,000 devices with CA Nimsoft Monitor.
  • Replaced the following monitoring tools with CA Nimsoft Monitor:
    • Homegrown tools
    • An open source tool (i.e. Nagios)
    • EMC

Results

  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Ease of use and management: 4
    • Unified view and control: 5
    • Dashboards, alerts and reports: 5
    • Monitoring coverage (probes): 4
  • Was able to achieve the following percentages:
    • Reduce time in managing tools : 15%-25%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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