TechValidate Research on CA Infrastructure Management


CA Technologies Performance Management Case Study

Global 500 Telecommunications Services Company Improves Network Insight by Switching from HP to CA Performance Management

Introduction

This case study of a Global 500 telecommunications services company is based on a September 2016 survey of CA Technologies Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Performance Management provides a better overview of the performance of all network components and ports.”

Challenges

The business challenges that led the global 500 telecommunications services company to evaluate and ultimately select CA Performance Management:

  • Challenges prior to adopting CA Performance Management:
    • An overly reactive network operations team
    • Scalability issues with their existing monitoring solution

Use Case

This Global 500 Telecommunications company evaluated and switched from HP.

Key benefits of CA Performance Management for this company include:

  • Improve ability to proactively address network performance issues
  • Improve the user experience
  • Increase the speed of mean time to resolution (MTTR)
  • Optimize network operational efficiency

Results

This Global 500 Telecommunications Services company achieved the following results with CA Performance Management:

  • Improved the user experience by more than 75%
  • Increased scalability by more than 75%
  • Improved predictive analytics by more than 50%
  • Reduced complexity by more than 75%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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