TechValidate Research on CA Infrastructure Management

CA Spectrum Case Study: Small Business Professional Services Company


This case study of a small business professional services company is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Spectrum is a very adaptable, flexible, and easy to use solution. As a partner, we manage to implement Spectrum in different organizations; our internally implemented solution helps us to test lots of different scenarios.”


  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
    • Eliminate change and configuration errors that lead to performance issues and outages
    • Pre-empt service issues before user impact
    • Better align IT investments and resource allocations to business priorities
    • Understand the impact of outages on users and business services
    • Monitor and manage physical, virtual and cloud environments
    • user friendly and easy adoption
  • Solved the following challenges with CA Spectrum:
    • Improved the productivity of their IT staff
    • Improved MTTR
    • Improved service levels to end users
    • Identified the source of problems quickly
    • Improved reporting

Use Case

  • Has 1-1,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Virtual Machines (VMs)
    • Network Devices
    • third party devices (UPS…)


  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Breadth of monitoring/management functionality
    • Reliability
    • Speed /time to value
    • Flexibility
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: extremely easy
    • out-of-the-box functionality: very easy
    • platform support OOTB: very easy
    • spectrum report manager: very easy
    • discovery configurations: very easy
  • Improved their MTTR by 25% to 49% with CA Spectrum.

About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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