TechValidate Research on CA Infrastructure Management


Computer Software Company integrates eHealth with CA DCIM

Introduction

This case study of a small business computer software company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I am working on CA DCIM where CA ecoMeter is embedded with CA eHealth.”

Challenges

  • Held back from investing more into their infrastructure management and monitoring solutions because:
    • Lack of internal resources
    • Inability to justify investment to management

Use Case

  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring non-SNMP devices
    • Monitoring all network devices
    • Monitoring all servers
    • Monitoring server app performance
    • Managing traps, alarms and alters
    • Separating interfaces for admin and non-admin users
  • Currently runs the following in addition to CA eHealth:
    • CA Application Performance Management
    • CA Data Center Infrastructure Management
    • CA Network Flow Analysis
    • CA Nimsoft Monitor
    • CA Performance Management
    • CA Service Operations Insight
    • CA Spectrum
    • CA Unified Communications Monitor
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Virtual systems
    • Physical systems
    • Database APIs, queries or exports
    • SNMP agents

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Live KPI reporting: superior
    • Server & system performance: superior
    • Compliance monitor & reporting: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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