TechValidate Research on CA Infrastructure Management


Case Study: Medium Enterprise Consumer Services Company

Introduction

This case study of uniconverse is based on a April 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service.

“Things we like about CA Nimsoft Monitor was it’s lightweight architecture, simple pricing scheme, 200+ built-in monitoring probes and advanced APIs for customizing.”

“CA Nimsoft Monitor provides customers with a variety of knowledge(correlation information) needed for decision-making, in a single view.”

Challenges

  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Reduce the cost and complexity of IT monitoring
    • Unify disparate, point monitoring tools
    • Accelerate problem resolution
    • Solve scalability and performance issues with existing tools
    • Better support newer applications & technologies
    • Deliver differentiated services to customers and users

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Applications
    • Storage
    • Databases
    • Network devices
    • Public/private cloud
    • End user experience
  • Monitors < 200 devices with CA Nimsoft Monitor.

Results

  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Ease of use and management: 5
    • Unified view and control: 5
    • APIs and extensibility: 5
    • Dashboards, alerts and reports: 5
    • Monitoring coverage (probes): 5
  • Was able to achieve the following by the following percentages:
    • Improve IT staff productivity: more than 50%
    • Improve mean time to repair: 25%-40%
    • Reduce system & network outage: more than 50%
    • Reduce time in managing tools : 25%-40%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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