TechValidate Research on CA Infrastructure Management


Case Study: HP

Introduction

This case study of HP is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service.

“For vendors with limited SNMP support (EMC, OEM, Isilon, for example) we have been able to add support as a trap receiver. This enables us to leverage the RNOC as a single source to initiate Service Manager tickets and to provide 24/7 escalations as necessary on those alarms.”

Challenges

  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
  • Solved the following challenges with CA Spectrum:
    • Increased visibility across their network – physical and virtual
    • Improved reporting
    • Reduced the number of alarms

Use Case

  • Has 1,001 -5,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Virtual Machines (VMs)
    • Network Devices
    • Data Center Facilities (power, space, cooling)

Results

  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Breadth of monitoring/management functionality
    • Depth of monitoring/management functionality
    • Reliability
    • Scalability
    • Flexibility
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: very easy
    • out-of-the-box functionality: Easy
    • platform support OOTB: Easy
    • spectrum report manager: not easy
    • discovery configurations: not easy
  • Increased the productivity of their IT staff by 10% to 24% with CA Spectrum.
  • Improved their MTTR by 10% to 24% with CA Spectrum.




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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