TechValidate Research on CA Infrastructure Management


CA Unified Infrastructure Management Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on a February 2017 survey of CA Unified Infrastructure Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Unified Infrastructure Management transforms and correlates our monitoring data into unified and proactive information, giving us the ability to diagnose the user experience and prescribe the necessary fixes to positively impact the business.”

Challenges

The business challenges that led the large enterprise financial services company to evaluate and ultimately select CA Unified Infrastructure Management:

  • Having too many monitoring tools
  • Too much time being spent in issue resolution
  • A lack of end-to-end visibility across cloud, traditional infrastructure, and applications
  • Too much time being spent in configuring and deploying monitoring tools

Use Case

The key features and functionalities of CA Unified Infrastructure Management the large financial services company uses to monitor the following:

  • Physical and virtual servers
  • Packaged applications (e.g Exchange, SAP)
  • Storage
  • Databases

Results

The large financial services company achieved the following results with CA Unified Infrastructure Management:

  • Reduced the amount of time spent managing tools and deploying monitoring configurations
  • Improved their ability to proactively monitor cloud performance and traditional IT infrastructure through a single view
  • Improved their mean time to repair by more than 75 percent
  • Improved their ability to monitor modern, Hybrid IT by more than 75 percent
  • Accelerated their ability to fix performance issues

In addition, the company rated the following features as superior to the competition:

  • Unified Analytics View
  • Product architecture
  • Proactive Analytics




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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