TechValidate Research on CA Infrastructure Management


Case Study: Large Software & IT Services Provider

Introduction

This case study of Aricent is based on a June 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service.

“We love the ease of use and administration of CA Nimsoft Monitor.”

“CA Nimsoft Monitor enables us to pro-actively help identify issues via alerts.”

Challenges

  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Reduce the cost and complexity of IT monitoring
    • Unify disparate, point monitoring tools
    • Accelerate problem resolution
    • Improve IT staff productivity

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Applications
    • Storage
    • Databases
    • Network devices
  • Monitors 501 to 1000 devices with CA Nimsoft Monitor.
  • Replaced the following monitoring tools with CA Nimsoft Monitor:
    • Manage engine

Results

  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Ease of use and management: 4
    • Unified view and control: 4
    • Monitoring coverage (probes): 4
  • Was able to achieve the following by the following percentages:
    • Improve IT staff productivity: up to 15%
    • Improve mean time to repair: up to 15%
    • Reduce system & network outage: up to 15%
    • Reduce time in managing tools : 15%-25%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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