TechValidate Research on CA Infrastructure Management

CA Spectrum Case Study: Large Enterprise Financial Services Company


This case study of a large enterprise financial services company is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Spectrum consolidates alerts across different infrastructure silos and integrations into a single console of consoles.”


  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
    • Eliminate change and configuration errors that lead to performance issues and outages
    • Monitor and model QoS classes and policies
    • Pre-empt service issues before user impact
    • Better align IT investments and resource allocations to business priorities
    • Understand the impact of outages on users and business services
    • Monitor and manage physical, virtual and cloud environments
  • Solved the following challenges with CA Spectrum:
    • Improved the productivity of their IT staff
    • Improved MTTR
    • Improved service levels to end users
    • Increased visibility across their network – physical and virtual
    • Reduced the number of alarms

Use Case

  • Has 1,001 -5,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Virtual Machines (VMs)
    • Network Devices
    • Public/Private Cloud


  • CA Spectrum is differentiated from competitive products in the following ways:
    • Breadth of monitoring/management functionality
    • Depth of monitoring/management functionality
    • Scalability
    • Value for price
    • Flexibility
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: Easy
    • out-of-the-box functionality: Easy
    • platform support OOTB: very easy
    • spectrum report manager: Easy
    • discovery configurations: Easy
  • Increased the productivity of their IT staff by 10% to 24% with CA Spectrum.
  • Improved their MTTR by < 10% with CA Spectrum.

About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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