TechValidate Research on CA Infrastructure Management


CA Spectrum Case Study: Large Enterprise Transportation Services Company

Introduction

This case study of a large enterprise transportation services company is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Spectrum is used for Network Management and supervision. It helps us to keep a distributed and shared vision of the up to date network map, which facilitates the incident and change management. "

Challenges

  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
  • Solved the following challenges with CA Spectrum:
    • Improved MTTR
    • Improved service levels to end users

Use Case

  • Has 1,001 -5,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Network Devices

Results

  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Reliability
    • Value for price
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: extremely easy
    • out-of-the-box functionality: very easy
    • platform support OOTB: very easy
    • spectrum report manager: very easy
    • discovery configurations: extremely easy




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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