TechValidate Research on CA Infrastructure Management


CA eHealth plays an important role for Large Enterprise Transportation Services Company

Introduction

This case study of a large enterprise transportation services company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA eHealth plays an important role for our organization.”

Challenges

  • Nothing is holding this company back from investing more into their infrastructure management and monitoring solutions.

Use Case

  • Is currently hosting servers with critical business applications.
  • Uses 1-2 products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Monitoring all network devices
    • Managing traps, alarms and alters
  • Currently runs the following in addition to CA eHealth:
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Physical systems
    • SNMP agents
  • Uses the following resources in order to maximize their CA eHealth investment:
    • CA Support (support.ca.com)
    • CA Communities
    • Www.CA.com
    • Google or other search engines

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Application performance: superior
    • Server & system performance: superior
    • Compliance monitor & reporting: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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