TechValidate Research on CA Infrastructure Management


Telefonica SA heavily depends on CA eHealth

Introduction

This case study of Telefonica SA is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service.

“We heavily depend on eHealth to have visibility of the thousands of devices we monitor.”

Challenges

  • Nothing is holding this company back from investing more into their infrastructure management and monitoring solutions.

Use Case

  • Is currently hosting servers with critical business applications.
  • Uses 5+ products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Monitoring non-SNMP devices
  • Currently runs the following in addition to CA eHealth:
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Virtual systems
    • Physical systems
    • SNMP agents

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • SLA reporting: superior
    • Server & system performance: superior
    • Compliance monitor & reporting: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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