TechValidate Research on CA Infrastructure Management

Case Study: Leading Australian IT Infrastructure Consultancy


This case study of a medium enterprise computer services company is based on a June 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We really like the scalability and ease of use of CA Nimsoft Monitor.”

“CA Nimsoft Monitor provides a comprehensive picture of all our managed services clients.”


  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Reduce the cost and complexity of IT monitoring
    • Unify disparate, point monitoring tools
    • Improve customer and employee experience

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Applications
    • Storage
    • Databases
    • Network devices
    • Public/private cloud
    • Data center facilities (power, space, cooling)
    • End user experience
  • Monitors 1001 to 5000 devices with CA Nimsoft Monitor


  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Ease of use and management: 5
    • Unified view and control: 5
    • APIs and extensibility: 5
    • Dashboards, alerts and reports: 5
    • Monitoring coverage (probes): 5
  • Was able to achieve the following by the following percentages:
    • Improve IT staff productivity: more than 50%
    • Improve mean time to repair: more than 50%
    • Reduce system & network outage: more than 50%
    • Reduce time in managing tools : more than 50%

About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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