TechValidate Research on CA Infrastructure Management


Fujitsu Australia Limited uses CA eHealth for superior server and system performance

Introduction

This case study of Fujitsu Australia Limited is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service.

“Now that we are running CA eHealth in a different structure and on Red Hat it is great and we are always finding newer and better ways to use it.”

Challenges

  • Held back from investing more into their infrastructure management and monitoring solutions because:
    • Nothing

Use Case

  • Is currently investigating ways to consolidate performance management tools.
  • Uses too many products to count for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring all network devices
    • Monitoring server app performance
    • Managing traps, alarms and alters
    • Separating interfaces for admin and non-admin users
  • Currently runs the following in addition to CA eHealth:
    • CA Nimsoft Monitor
    • CA Service Operations Insight
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Virtual systems
    • Physical systems
    • Database APIs, queries or exports
    • SNMP agents
  • Uses the following resources in order to maximize their CA eHealth investment:
    • CA Support (support.ca.com)
    • CA Services
    • CA education courses
    • CA Communities
    • Google or other search engines

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Server and system performance: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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