TechValidate Research on CA Infrastructure Management


Case Study: Large Enterprise Transportation Services Company

Introduction

This case study of a large enterprise transportation services company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA eHealth is good tool and is used in our environment as one of our primary monitoring tools. Through CA eHealth we are monitoring the performance and health status of the devices in our project.”

Challenges

  • Held back from investing more into their infrastructure management and monitoring solutions because:
    • Lack of architecture/governance plan

Use Case

  • Is currently wishing to monitor more devices.
  • Uses 5+ products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Supporting multiple platforms
    • Monitoring all network devices
    • Monitoring all servers
    • Monitoring server app performance
    • Managing traps, alarms and alters
  • Currently runs the following in addition to CA eHealth:
    • CA Network Flow Analysis
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Voice performance
    • Virtual systems
    • Physical systems

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Server & system performance: superior
    • Compliance monitor & reporting: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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