TechValidate Research on CA Infrastructure Management


Case Study: Fortune 500 IT Services Company

Introduction

This case study of a Global 500 computer services company is based on a April 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Nimsoft Monitor’s graphical outputs such as dashboard, and reports are very detailed and flexible.”

Challenges

  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Unify disparate, point monitoring tools

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Storage
  • Monitors 1001 to 5000 devices with CA Nimsoft Monitor.
  • Replaced the following monitoring tools with CA Nimsoft Monitor:
    • An open source tool (i.e. Nagios)

Results

  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Unified view and control: 4
    • Dashboards, alerts and reports: 4
    • Monitoring coverage (probes): 4
  • Was able to achieve the following percentages:
    • Improve IT staff productivity: 15%-25%
    • Improve mean time to repair: 15%-25%
    • Reduce system & network outage: 15%-25%
    • Reduce time in managing tools : up to 15%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on CA Infrastructure Management