TechValidate Research on CA Infrastructure Management

Introduction

This case study of DATOTEL is based on a September 2014 survey of CA Technologies Data Center Infrastructure Management customers by TechValidate, a 3rd-party research service.

Challenges

• Purchased CA DCIM to do the following:
  • Improve the use of data center capacity (power, cooling and rack space)
  • Reduce the flood of alarms while ensuring availability
  • Improve efficiency and reduce energy consumption/costs
  • Improve power and cooling management

Use Case

• Monitors 5,000 to 1,001 floor mounted assets/devices in their data centers with CA DCIM.

Results

• Replaced the following DCIM monitoring tools with CA DCIM or CA ecoMeter:
  • Home grown tools
  • Spreadsheets
• Satisfaction with the following CA DCIM capabilities:
  • Ease of use & management: Very satisfied
  • Monitoring capabilities: Very satisfied
  • Capacity planning & analysis: Very satisfied
  • Advanced alerting & dashboards: Very satisfied
  • Asset placement & management: Very satisfied
• Saves 50 to 99 FTE hours per month from automated data collection and reporting offered by CA DCIM.
• Achieved the following results after implementing CA DCIM:
  • Improved capacity management: 10-25%
  • Reduced reporting time/costs: 25-50%
  • Increased IT asset utilization: 10-25%
  • Reduced energy consumption: 10-25%
  • Avoided future hardware buildout: 10-25%

Introduction

This case study of Sicredi is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service.

Challenges

Nothing is holding this company back from investing more into their infrastructure management and monitoring solutions.

Use Case

• Uses 2-5 products for infrastructure management and performance monitoring.
• The following features are most important in providing insight into the performance of their infrastructure:
  • Support for multiple platforms
  • Monitoring all network devices
  • Monitoring all servers
  • Monitoring server app performance
• Currently runs the following in addition to CA eHealth:
  • CA Application Performance Management
  • CA Capacity Management
  • CA Data Center Infrastructure Management
  • CA Network Flow Analysis
  • CA Service Operations Insight
  • CA Spectrum
• Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
  • Virtual systems
  • Physical systems
  • SNMP agents
• Uses the following resources in order to maximize their CA eHealth investment:
  • CA Support (support.ca.com)
  • CA education courses
  • CA Communities
  • Google or other search engines

Results

• Rates the following CA eHealth capabilities as compared to other network monitors:
  • Server & system performance: superior