TechValidate Research on CA Infrastructure Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Infrastructure Management. TechValidate stands behind the authenticity of all published data. Learn more »

1,386 Customers Surveyed

10,010 Data Points Collected

834 Published TechFacts

63 Published Charts

204 Published Case Studies

Featured Research Collections for CA Infrastructure Management

Curated collections and slideshows of TechValidate research data on CA Infrastructure Management.

Selected Research Highlights

Why do Customers Purchase CA Unified Communications Monitor?

What were your top purchasing drivers for selecting CA Unified Communications Monitor?

Improve VoIP quality
Reduce impact on IT network services through managed QoS
Monitor a variety of VoIP and video vendors
Leverage Cisco medianet technology for greater troubleshooting insight
Improve video quality

Bed Bath & Beyond: Intuitive Visualization Valuable Feature of CA ADA

Bed Bath Beyond strongly agrees that intuitive visualizations is a valuable product feature of CA Application Delivery Analysis.

CA Service Operations Insight (SOI) Customer Research

CA SOI Usage by Features

Which of the following CA SOI features do you use?

CA SOI Service View Dashboard
CA SOI Reporting with CABI BOXI
CA SOI Mobile Dashboard
CA SOI Reporting with Jaspersoft
Google Earth in SOI console

CA Technologies Performance Management Case Study

Speed of Triage is Why this Fortune 500 Insurance Company Selected CA Performance Management over HPE


This case study of a Fortune 500 insurance company is based on a September 2016 survey of CA Technologies Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Performance Management helps our organization speed and simplify the triage of infrastructure network performance issues.”


The business challenges that led the fortune 500 Insurance company to evaluate and ultimately select CA Performance Management:

  • Limited capabilities with their existing monitoring tools
  • Weak prescriptive analytics

Use Case

This F500 insurance company evaluated and switched from HPE to CA Performance Management.

Key benefits of CA Performance Management for this company included:

  • Increased the ability to identify when and where to act to solve network performance issues
  • Ability to lower cost of operation
  • Ability to enable business growth through controlled scaling of operations


This F500 insurance company ranked CA Performance Management’s features as follows when compared to the competition:

  • Dashboard: better than
  • Predictive analytics: better than
  • Scalability: better than
  • Edge monitoring: better than
  • Monitoring virtual networks: better than

Large Enterprise Computer Services Company combines CA eHealth with Spectrum and NFA


This case study of a large enterprise computer services company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA eHealth is used for performance trend review, capacity planning and troubleshooting.”


  • Held back from investing more into thier infrastructure management and monitoring solutions because of:
    • Product design

Use Case

  • Is currently investigating ways to consolidate performance management tools.
  • Uses 2-5 products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring non-SNMP devices
    • Monitoring all network devices
    • Managing traps, alarms and alters
  • Currently runs the following in addition to CA eHealth:
    • CA Network Flow Analysis
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Voice performance
    • Physical systems
    • Database APIs, queries or exports
    • SNMP agents
  • Uses the following resources in order to maximize their CA eHealth investment:
    • CA Support (
    • CA education courses
    • CA Communities
    • Google or other search engines


  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • live KPI reporting: superior
    • compliance monitor & reporting: superior

CA Spectrum Improves Network Visibility and Control

91% of IT organizations agreed with the following statement:

“CA Spectrum has enabled us to gain significant control and visibility over our network.”

More to Explore

About CA Infrastructure Management

Infrastructure Management solutions from CA help to establish an interdependence between quality and connectivity—and improve customer experiences.

CA Infrastructure Management Website   CA Technologies Website