TechValidate Research on CA Infrastructure Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Infrastructure Management. TechValidate stands behind the authenticity of all published data. Learn more »



1,386 Customers Surveyed

10,010 Data Points Collected

834 Published TechFacts

63 Published Charts

204 Published Case Studies



Featured Research Collections for CA Infrastructure Management

Curated collections and slideshows of TechValidate research data on CA Infrastructure Management.



Selected Research Highlights


CA Spectrum Network Monitor Customer Fact

Alphaserve Technologies improved their ability to identify potential services issues before user impact with CA Spectrum.

CA Spectrum Monitors and Manages Physical, Virtual and Cloud Environments

Which of the following are you monitoring and managing using CA Spectrum?

Physical Servers
77%
Virtual Machines (VMs)
68%
Network Devices
97%
Public/Private Cloud
14%
Data Center Facilities (power, space, cooling)
33%

Professional Services Company uses CA eHealth for “Great Reporting.”

Introduction

This case study of a small business professional services company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA eHealth provides great reporting.”

Challenges

Nothing is holding this company back from investing more into their infrastructure management and monitoring solutions.

Use Case

  • Is currently hosting servers with critical business applications.
  • Uses 5+ products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring non-SNMP devices
    • Monitoring all network devices
    • Monitoring all servers
    • Monitoring server app performance
    • Managing traps, alarms and alters
    • Separating interfaces for admin and non-admin users

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Compliance monitor and reporting: superior

CA Technologies Performance Management Customer Fact

A Global 500 telecommunications services company rated CA Performance Management’s scalability as superior to competitive products.

Case Study: Large Enterprise Construction Company

Introduction

This case study of a large enterprise construction company is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA eHealth offers sophisticated performance reporting and out-of-the-box, role-based views, so that your organization can better understand the when, where and how of developing performance degradation. This performance reporting can enable your staff to be proactive, helping your organization avoid a loss in service quality. This infrastructure management solution from CA Technologies also helps you manage multi-vendor networks, systems, databases and client/server applications with proactive, real-time analysis, distilling data from disparate sources across all technology silos into predictive and actionable information. This helps to assure the health and availability of business services with centralized, proactive performance management of the IT infrastructure. Demonstrating IT business value to executive and business stakeholders with extensive reporting for performance and capacity planning.”

Challenges

  • Held back from investing more into their infrastructure management and monitoring solutions because:
    • Lack of architecture/governance plan
    • Lack of internal resources
    • Other priorities

Use Case

  • Is currently investigating ways to better monitor routers and switches across many domains.
  • Uses 2-5 products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring all network devices
    • Monitoring all servers
    • Monitoring server app performance
    • Managing traps, alarms and alters
  • Currently runs the following in addition to CA eHealth:
    • CA Application Performance Management
    • CA Network Flow Analysis
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Virtual systems
    • Physical systems
    • Database APIs, queries or exports
    • SNMP agents

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Live KPI reporting: vastly superior
    • SLA reporting: vastly superior
    • Application performance: vastly superior
    • Server & system performance: vastly superior
    • Compliance monitor & reporting: vastly superior

Why do Customers Purchase CA Unified Communications Monitor?

What were your top purchasing drivers for selecting CA Unified Communications Monitor?

Improve VoIP quality
80%
Reduce impact on IT network services through managed QoS
66%
Monitor a variety of VoIP and video vendors
51%
Leverage Cisco medianet technology for greater troubleshooting insight
34%
Improve video quality
29%


More to Explore



About CA Infrastructure Management

Infrastructure Management solutions from CA help to establish an interdependence between quality and connectivity—and improve customer experiences.

CA Infrastructure Management Website   CA Technologies Website