TechValidate Research on CA Infrastructure Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Infrastructure Management. TechValidate stands behind the authenticity of all published data. Learn more »

1,386 Customers Surveyed

10,010 Data Points Collected

834 Published TechFacts

63 Published Charts

204 Published Case Studies

Featured Research Collections for CA Infrastructure Management

Curated collections and slideshows of TechValidate research data on CA Infrastructure Management.

Selected Research Highlights

DCIM Case Study: Datotel


This case study of DATOTEL is based on a September 2014 survey of CA Technologies Data Center Infrastructure Management customers by TechValidate, a 3rd-party research service.

“With CA DCIM, we have improved monitoring and management of the systems in our data center operations and are now making more effective use of power, space and cooling capacity.”


  • Purchased CA DCIM to do the following:
    • Improve the use of data center capacity (power, cooling and rack space)
    • Reduce the flood of alarms while ensuring availability
    • Improve efficiency and reduce energy consumption/costs
    • Improve power and cooling management

Use Case

  • Monitors 5,000 to 1,001 floor mounted assets/devices in their data centers with CA DCIM.


  • Replaced the following DCIM monitoring tools with CA DCIM or CA ecoMeter:
    • Home grown tools
    • Spreadsheets
  • Satisfaction with the following CA DCIM capabilities:
    • Ease of use & management: Very satisfied
    • Monitoring capabilities: Very satisfied
    • Capacity planning & analysis: Very satisfied
    • Advanced alerting & dashboards: Very satisfied
    • Asset placement & management: Very satisfied
  • Saves 50 to 99 FTE hours per month from automated data collection and reporting offered by CA DCIM.
  • Achieved the following results after implementing CA DCIM:
    • Improved capacity management: 10-25%
    • Reduced reporting time/costs: 25-50%
    • Increased IT asset utilization: 10-25%
    • Reduced energy consumption: 10-25%
    • Avoided future hardware buildout: 10-25%

CA Technologies Performance Management Customer Statistic

70% of surveyed IT organizations rated CA Performance Management’s dashboard as significantly better than competitive products.


Sicredi uses eHealth for superior server and system performance


This case study of Sicredi is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service.

“CA eHealth is very important IT monitoring. We use the product to monitor and generate information for incident, availability and Ccapacity processes.”


Nothing is holding this company back from investing more into their infrastructure management and monitoring solutions.

Use Case

  • Uses 2-5 products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Monitoring all network devices
    • Monitoring all servers
    • Monitoring server app performance
  • Currently runs the following in addition to CA eHealth:
    • CA Application Performance Management
    • CA Capacity Management
    • CA Data Center Infrastructure Management
    • CA Network Flow Analysis
    • CA Service Operations Insight
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Virtual systems
    • Physical systems
    • SNMP agents
  • Uses the following resources in order to maximize their CA eHealth investment:
    • CA Support (
    • CA education courses
    • CA Communities
    • Google or other search engines


  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Server & system performance: superior

State & Local Gov’t – Benefits Realized with CA

A state & local government improved productivity for their capacity planning processes and improved application performance with CA Capacity Management.

CA Unified Infrastructure Management Customer Research

What do you anticipate to be your biggest monitoring challenges in the next 12 months?

Diagnosing the performance of applications, infrastructure, and networks in business terms
Using data to identify patterns, detect anomalies, and perform sophisticated trending
Monitoring Cloud and more dynamic, newer infrastructures
Having visibility into the experience of customers and how this experience impacts business outcomes
The ability to add context to data across the different infrastructure platforms and applications

Users combine CA Technology solutions to manage their infrastructure

In addition to CA eHealth, what other products from the CA Service Assurance portfolio is your company currently running?

CA Application Performance Management
CA Capacity Management
CA Data Center Infrastructure Managment
CA Network Flow Analysis
CA Nimsoft Monitor
CA Performance Management
CA Service Operations Insight
CA Spectrum
CA Unified Communications Monitor

More to Explore

About CA Infrastructure Management

Infrastructure Management solutions from CA help to establish an interdependence between quality and connectivity—and improve customer experiences.

CA Infrastructure Management Website   CA Technologies Website