TechValidate Research on CA Identity Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Identity Management. TechValidate stands behind the authenticity of all published data. Learn more »

349 Customers Surveyed

2,709 Data Points Collected

100 Published TechFacts

23 Published Charts

12 Published Case Studies

Featured Research Collections for CA Identity Management

Curated collections and slideshows of TechValidate research data on CA Identity Management.

Selected Research Highlights

65% of surveyed IT organizations are able to securely bring new applications to market 20-29% faster or more with CA IAM.

Case Study: Tech Mahindra Ltd.


This case study of Tech Mahindra Ltd. is based on a January 2015 survey of CA Technologies Identity Management customers by TechValidate, a 3rd-party research service.

“One of the CA solutions we are implementing is an IT Service provider in Denmark. Staying alert & prepared for the internal security breaches is very critical for the IT service provider as they are hosting the solutions of many customers in their premise. The business needs to showcase these capabilities so that they can take this as new business opportunities from the customers.”

“CA Privileged Identity Manager has a large portfolio of features that clearly make them the industry leader. We can use the single product to achieve multiple security requirements that the customer has.”


  • Adopted CA Security Solutions to address the following challenges:
    • Reduce IT costs
    • Improve security for apps and data
    • Control privileged users
    • Meet compliance requirements
    • Protect against breaches
    • Support business initiatives

Use Case

  • Deployed the following solutions:
    • CA Single Sign-On (SiteMinder)
    • CA Identity Management (Identity Manager)
    • CA Identity Governance (Identity Governance)
    • CA Privileged Identity Manager (ControlMinder)
  • Feels CA Security Solutions are very differentiated from other solutions.


  • Rated CA Security Solutions’ impact on the following capabilities:
    • reduce IT costs: very significant
    • improve security for apps and data: very significant
    • meet compliance requirements: extremely significant
    • protect against breaches: extremely significant
    • support business initiatives: very significant
  • Rates CA Security Solutions in the following areas:
    • reliability: very good
    • scalability: very good
    • depth of functionality: very good
    • ease of administration: good
    • integration w/ apps & component: very good
  • Would recommend CA Security Solutions to other companies with similar business needs.

Case Study: Large Enterprise Computer Services Company


This case study of a large enterprise computer services company is based on a February 2014 survey of CA Technologies IdentityMinder customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Identity Manager provides centralized management for enterprise identities both for in-house and cloud applications and systems. It has provided good integration between identity and access management products.”


  • Purchased CA Identity Manager to solve the following business and security needs:
    • Automate provisioning processes for on-premise applications
    • Automate provisioning processes to SaaS applications
    • Reduce costs of forgotten passwords
    • Permit self-service access request for IT resources
    • Simplify internal business processes around accessing apps
    • Create a business friendly user interface for identity-related tasks such as password reset & access request

Use Case

  • Protects 20,001 to 50,000 end users with CA Identity Manager.
  • Uses CA Identity Manager for the following purposes:
    • Provision employees to apps & services
    • Provision partners & customers to web applications
    • Provide password management and user self-service
    • Allow for self-service access requests
  • Plans to use CA Identity Manager in the following ways in 2014:
    • Provision users to on-premise apps
    • Provision users to SaaS services
    • Increase support for mobile users and mobile apps
    • Provide self-service access request shopping cart
    • Ensure identity proofing


  • Can provision users to new applications/services 25-50% faster with CA Identity Manager compared to manual processes and home-grown technologies.
  • Reduced administrative-related costs by 25-50% with CA Identity Manager vs. managing access to applications on an individual basis.
  • Ranked the impact of CA Identity Manager in achieving the following benefits:
    • improved user productivity: significantly
    • met compliance regulations: significantly
    • supported mobile users: significantly
    • reduced IT costs: very significantly
    • reduced security risks: very significantly
  • Finds the benefit or cost reduction of operating a single infrastructure to manage user access to applications to be very significant compared to implementing separate solutions for each method.
  • Rated the following CA Identity Manager features:
    • scalability/reliability: good
    • platform support/connectors: very good
    • integration w/CA IAM Products: very good
    • ease of administration : very good
    • depth of functionality : very good

CA Technologies Identity Suite Customer Statistic

CA Identity Manager delivers a highly flexible solution

70% of surveyed IT organizations rate CA Identity Manager’s flexibiliy of the solution as superior when compared to the competition.


78% of customers are leveraging CA IAM to support digital transformation efforts

Are you leveraging CA IAM to support your digital transformation efforts?

Yes: 78%
No: 22%

CA Identity Portal Improves the User Experience


More to Explore

About CA Identity Management

Identity Management solutions from CA help user productivity and business flexibility with user provisioning and identity governance.

CA Identity Management Website   CA Technologies Website