TechValidate Research on CA Identity Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Identity Management. TechValidate stands behind the authenticity of all published data. Learn more »

349 Customers Surveyed

2,709 Data Points Collected

100 Published TechFacts

23 Published Charts

12 Published Case Studies

Featured Research Collections for CA Identity Management

Curated collections and slideshows of TechValidate research data on CA Identity Management.

Selected Research Highlights

Case Study: Medium Enterprise Telecommunications Services Company


This case study of a medium enterprise telecommunications services company is based on a January 2015 survey of CA Technologies Identity Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Identity Manager helped us reduce administrative overhead and stay within compliance. This freed resources for other projects and initiatives.”


  • Adopted CA Security Solutions to address the following challenges:
    • Reduce IT costs
    • Improve security for apps and data
    • Meet compliance requirements

Use Case

  • Deployed the following solutions:
    • CA Identity Management (Identity Manager)
  • Feels CA Security Solutions are very differentiated from other solutions.


  • Rates CA Security Solutions’ impact on the following capabilities:
    • Reduce IT costs: significant
    • Improve security for apps and : significant
    • Meet compliance requirements: very significant
    • Protect against breaches: very significant
    • Support business initiatives: very significant
  • Rates CA Security Solutions in the following areas:
    • Reliability: excellent
    • Scalability: very good
    • Depth of functionality : very good
    • Ease of administration: good
  • More satisfied with CA Security Solutions than with IAM solutions from other vendors deployed in their environment.
  • Would recommend CA Security Solutions to other companies with similar business needs.

Case Study: Medtronic


This case study of Medtronic, Inc. is based on a December 2015 survey of CA Technologies Identity and Access Management customers by TechValidate, a 3rd-party research service.


  • Agrees that “enabling the business” for IAM spend is extremely significant.

Use Case

  • Is leveraging CA IAM to support their digital transformation efforts.
  • Accesses > 20 applications with CA IAM.


  • Is able to bring new applications to market 10-19% faster with CA IAM.
  • Agrees that they have improved engagement with their customers with CA security solutions.
  • Reports that CA IAM solutions have improved customer retention.
  • Agrees that CA IAM has enabled them to deliver new services, thus increasing revenue.

CA Technologies Identity Suite Customer Research

97% of Users Rate the User Experience as Superior or Very Superior!

If you are using the CA Identity Portal in your environment, please rate the quality of the overall user experience.

Very Superior
Not Superior

CA Identity Suite Provides Outstanding Flexibility

80% of surveyed IT organizations rate CA Identity Manager’s flexibility of the solution as Superior or Very Superior when compared to the competition.

Most customers have improved security of apps and data with CA Security Solutions

CA Security Solutions have had a very significant impact on the ability for 67% of surveyed IT organizations to improve security for apps and data.

CA Identity Manager Helps to Onboard Users Quicker

How much faster can you provision users to new applications/services with CA Identity Manager vs. doing this with manual processes or home-grown technologies?

50% or higher
Below 10%

More to Explore

About CA Identity Management

Identity Management solutions from CA help user productivity and business flexibility with user provisioning and identity governance.

CA Identity Management Website   CA Technologies Website