TechValidate Research on CA Identity Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Identity Management. TechValidate stands behind the authenticity of all published data. Learn more »

349 Customers Surveyed

2,709 Data Points Collected

100 Published TechFacts

23 Published Charts

12 Published Case Studies

Featured Research Collections for CA Identity Management

Curated collections and slideshows of TechValidate research data on CA Identity Management.

Selected Research Highlights

CA Identity Manager Helps to Onboard Users Quicker

How much faster can you provision users to new applications/services with CA Identity Manager vs. doing this with manual processes or home-grown technologies?

50% or higher
Below 10%

Case Study: Telesis Corporation


This case study of Telesis Corporation is based on a February 2016 survey of CA Privileged Access Manager customers by TechValidate, a 3rd-party research service.

“With CA Privileged Access Manager, we have greater visibility into the activities of our privileged users. In addition, we have significantly reduced our risks from insider threats.”


  • Challenges solved with CA Privileged Access Manager:
    • Prevented data breaches
    • Addressed audit and compliance demands associated with controlling and managing privileged access
    • Improved inefficient routine processes related to managing privileged access
    • Improved tracking, reporting and monitoring privileged user activities

Use Case

  • Used CA Privileged Access Manager for:
    • Privileged user credential management
    • Privileged user authentication
    • Privileged user access control
    • Privileged user session recording and analysis
    • Privileged user activity monitoring and alerting
  • IT environments that CA Privileged Manager is deployed for:
    • Public and private clouds


  • Benefits realized with CA Privileged Access Manager:
    • Reduced security and compliance risks
    • Improved audit and compliance by satisfying access control related requirements
    • Increased accountability by gaining visibility and control of privileged user activity
  • Key decision makers/influencers for making the investment in CA Privileged Access Manager:
    • IT Security (CXO/VP/Director/Manager)
  • Rated CA Privileged Access Manager’s features as:
    • Credential management: extremely satisfied
    • Privileged user authentication: extremely satisfied
    • Privileged user access control: extremely satisfied
    • Session recording & analysis: extremely satisfied
    • Activity monitoring & alerting: extremely satisfied
  • Outcomes from CA Privileged Access Manager:
    • Cut security/compliance risks: 50% to 74%
    • Improve compliance processes: greater than 75%
    • Increase staff productivity: 50% to 74%
    • Increase accountability: greater than 75%
  • Has very significantly improved their confidence in protecting against breaches with CA Privileged Access Manager.

88% of surveyed IT organizations were able to improve compliance processes by more than 50% with CA Privileged Access Manager.

63% of surveyed IT organizations find CA Identity Manager’s integration w/CA IAM Products to be very good or better.

Challenges Faced

What were the main challenges you were facing right before you invested in CA Privileged Access Manager?

Preventing data breaches
Addressing audit and compliance demands associated with controlling and managing privileged access
Improving inefficient routine processes related to managing privileged access
Tracking, reporting and monitoring privileged user activities
Managing privileged access across the hybrid enterprise (traditional, virtualized and cloud environment)
Eliminating hard-coded passwords and credentials from application programs and scripts

Case Study: Large Enterprise Computer Services Company


This case study of a large enterprise computer services company is based on a February 2014 survey of CA Technologies IdentityMinder customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Identity Manager provides centralized management for enterprise identities both for in-house and cloud applications and systems. It has provided good integration between identity and access management products.”


  • Purchased CA Identity Manager to solve the following business and security needs:
    • Automate provisioning processes for on-premise applications
    • Automate provisioning processes to SaaS applications
    • Reduce costs of forgotten passwords
    • Permit self-service access request for IT resources
    • Simplify internal business processes around accessing apps
    • Create a business friendly user interface for identity-related tasks such as password reset & access request

Use Case

  • Protects 20,001 to 50,000 end users with CA Identity Manager.
  • Uses CA Identity Manager for the following purposes:
    • Provision employees to apps & services
    • Provision partners & customers to web applications
    • Provide password management and user self-service
    • Allow for self-service access requests
  • Plans to use CA Identity Manager in the following ways in 2014:
    • Provision users to on-premise apps
    • Provision users to SaaS services
    • Increase support for mobile users and mobile apps
    • Provide self-service access request shopping cart
    • Ensure identity proofing


  • Can provision users to new applications/services 25-50% faster with CA Identity Manager compared to manual processes and home-grown technologies.
  • Reduced administrative-related costs by 25-50% with CA Identity Manager vs. managing access to applications on an individual basis.
  • Ranked the impact of CA Identity Manager in achieving the following benefits:
    • improved user productivity: significantly
    • met compliance regulations: significantly
    • supported mobile users: significantly
    • reduced IT costs: very significantly
    • reduced security risks: very significantly
  • Finds the benefit or cost reduction of operating a single infrastructure to manage user access to applications to be very significant compared to implementing separate solutions for each method.
  • Rated the following CA Identity Manager features:
    • scalability/reliability: good
    • platform support/connectors: very good
    • integration w/CA IAM Products: very good
    • ease of administration : very good
    • depth of functionality : very good

More to Explore

About CA Identity Management

Identity Management solutions from CA help user productivity and business flexibility with user provisioning and identity governance.

CA Identity Management Website   CA Technologies Website