TechValidate Research on CA DevOps

9 Case Studies


CA DevOps solutions Case Study

Large Enterprise Computer Services Company

Introduction

This case study of a large enterprise computer services company is based on a September 2017 survey of CA DevOps solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA DevOps solutions:

  • Primary reasons for investigating or engaging in a DevOps transformation:
    • Address or capitalize on new or changing technologies (cloud, social, mobile, Big Data, etc.)
    • Increase time to market
    • Improve customer experience
    • Reduce costs or improve efficiency
    • Enhance security or reduce vulnerabilities

Use Case

The key features and functionalities of CA DevOps solutions that the surveyed company uses:

  • CA product being leveraged:
    • Agile Central
    • Release Automation
    • Service Virtualization
    • Test Data Manager
  • Is somewhat mature in its DevOps approach and are just making tweaks to improve it.
  • Agreed CA has been very important to their DevOps journey.

Results

The surveyed company achieved the following results with CA DevOps solutions:

  • Realized the following with CA DevOps solutions:
    • Improved software quality/reduced defects
    • Increased user experience or application performance
  • Reduced development costs by 20% – 100% (2X) with CA products.
  • Decreased operational costs by 20% – 100% (2X) with CA products.
  • Accelerated the number of software releases by 20% – 100% (2X) with CA products.
  • Experienced as a result of using CA DevOps solutions to work more efficiently:
    • Improved their work/life balance
    • Feel less stressed about work and are able to sleep better at night

CA DevOps solutions Case Study

S&P 500 Professional Services Company

Introduction

This case study of a S&P 500 professional services company is based on an October 2017 survey of CA DevOps solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA DevOps solutions:

  • Primary reasons for investigating or engaging in a DevOps transformation:
    • Address or capitalize on new or changing technologies (cloud, social, mobile, Big Data, etc.)
    • Reduce costs or improve efficiency

Use Case

The key features and functionalities of CA DevOps solutions that the surveyed company uses:

  • CA product being leveraged:
    • Agile Central
  • Is up and running with its DevOps approach but there are still significant challenges to be worked out.
  • Agreed CA has been important to their DevOps journey.

Results

The surveyed company achieved the following results with CA DevOps solutions:

  • Realized the following with CA DevOps solutions:
    • Increased user experience or application performance
  • Experienced as a result of using CA DevOps solutions to work more efficiently:
    • Feel less stressed about work and are able to sleep better at night
    • More visibility

CA DevOps solutions Case Study

Santander

Introduction

This case study of Santander is based on a September 2017 survey of CA DevOps solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA DevOps solutions:

  • Primary reasons for investigating or engaging in a DevOps transformation:
    • Increase time to market
    • Improve customer experience
    • Address the higher competition from startups and others
    • Reduce costs or improve efficiency

Use Case

The key features and functionalities of CA DevOps solutions that the surveyed company uses:

  • CA product being leveraged:
    • Service Virtualization
    • Test Data Manager
    • APM
  • Is somewhat mature in its DevOps approach and are just making tweaks to improve it.
  • Agreed CA has been very important to their DevOps journey.

Results

The surveyed company achieved the following results with CA DevOps solutions:

  • Realized the following with CA DevOps solutions:
    • Reduced release cycle times
    • Improved software quality/reduced defects
    • Increased user experience or application performance
  • Reduced development costs by 100% – 200% (3X) with CA products.
  • Decreased operational costs by 20% – 100% (2X) with CA products.
  • Accelerated the number of software releases by 20% – 100% (2X) with CA products.
  • Experienced as a result of using CA DevOps solutions to work more efficiently:
    • Improved their work / life balance

CA Technologies DevOps Solutions Case Study

Grupo Boticário

Introduction

This case study of Grupo Boticário is based on an October 2016 survey of CA Technologies DevOps Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies DevOps Solutions:

  • Applications being released with too many bugs / defects
  • An inability to access the required systems or data for testing
  • Cultural challenges, such as fear of change, that are hindering DevOps implementation

Use Case

The company uses CA Technologies Application Performance Management product as part of its DevOps solutions.

In addition, the company leverages agile software development principles.

Results

The surveyed company achieved the following results with CA Technologies DevOps Solutions:

  • More readily incorporates feedback from operations into development
  • Experienced a 50% increase in the frequency of software releases since partnering with CA.
  • Finds CA Technologies to be important to their DevOps journey.

CA Technologies DevOps Solutions Case Study

HMS

Introduction

This case study of HMS is based on a September 2016 survey of CA Technologies DevOps Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led HMS to evaluate and ultimately select CA Technologies DevOps Solutions:

  • Applications being released with too many bugs / defects
  • Cultural challenges around implementing DevOps, such as fear of change or resistance from within the organization
  • Skillset challenges, such as not the right skills among employees to move forward with DevOps
  • Budget challenges
  • Too many manual processes and not enough automation

Use Case

HMS uses CA Release Automation, in conjunction with open source software tools (OpenStack, Puppet, etc.).

Results

The surveyed company achieved the following results with CA Technologies DevOps Solutions:

  • Increased their speed and amount of software releases
  • Improved software quality
  • More readily incorporates feedback from operations into development
  • Experienced a 2x increase in the frequency of software releases since partnering with CA.

In addition, the company reports that CA Technologies is important to its DevOps journey.

CA Technologies DevOps Solutions Case Study

Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on a September 2016 survey of CA Technologies DevOps Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies DevOps Solutions:

  • Applications being released with too many bugs / defects
  • Skillset challenges, such as not the right skillset among employees
  • Budget challenges, such as an inability to secure the technology / tools required

Use Case

The surveyed company uses CA Application Performance Management solution.

In addition, the company leverages open source software tools (OpenStack, Puppet, etc.) as part of their software development strategy.

Results

The surveyed company achieved the following results with CA Technologies DevOps Solutions:

  • Improved software quality
  • Increased collaboration or functional consolidation
  • More readily incorporates feedback from operations into development
  • Generated test data more rapidly and/or readily

Overall, the company states that CA helped them increase the quality and velocity of software releases, and was important to their DevOps journey.

CA Technologies DevOps Solutions Case Study

Fortune 500 Computer Hardware Company

Introduction

This case study of a Fortune 500 computer hardware company is based on an October 2016 survey of CA Technologies DevOps Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies DevOps Solutions:

  • An inability to access the required systems or data for testing
  • Collaboration between development, testing, and operations functions

Use Case

The key DevOps Solutions that the surveyed company uses include CA Service Virtualization.

In addition, the company leverages agile software development principles.

Results

The surveyed company achieved the following results with CA Technologies DevOps Solutions:

  • Can run more complete and comprehensive testing scenarios
  • Increased collaboration or functional consolidation

Overall, the company found that CA helped them increase the quality and velocity of software releases and that CA Technologies is important to their DevOps journey.

CA Technologies DevOps Solutions Case Study

Fortune 500 Automotive & Transport Company

Introduction

This case study of a Fortune 500 automotive & transport company is based on a September 2016 survey of CA Technologies DevOps Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies DevOps Solutions:

  • Software development taking too long
  • Applications being released with too many bugs / defects
  • An inability to access the required systems or data for testing
  • Collaboration between development, testing, and operations functions
  • Closing the “feedback loop” between operations and development
  • Testing data creation and/or management

In addition, the company was challenged to adopt DevOps due to the following reasons:

  • Cultural challenges: fear of change or resistance from within the organization
  • Skillset challenges: not the right skillset among employees
  • Budget challenges: inability to secure the technology / tools required
  • Process challenges: too many manual processes and not enough automation

Use Case

The key products from within CA Technologies DevOps Solutions that the surveyed company uses includes:

  • Release Automation
  • Service Virtualization
  • Test Data Manager
  • Agile Requirements Designer

In addition, the company leverages the following tools, principles, or approaches as part of their software development strategy:

  • Continuous delivery development and testing approaches
  • Solutions and/or services from other large software vendors (HP, IBM, etc.)
  • Iterative software development principles

Results

The surveyed company achieved the following results with CA Technologies DevOps Solutions:

  • Improved software quality
  • Can run more complete and comprehensive testing scenarios
  • Increased collaboration or functional consolidation
  • Generated test data more rapidly and/or readily
  • Advanced their overall DevOps approach

Additionally, the company finds CA Technologies to be critical to their DevOps journey, and states that they couldn’t operate without CA products.

CA Technologies DevOps Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a September 2016 survey of CA Technologies DevOps customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The technical challenges that led the profiled company to evaluate and ultimately select CA Technologies DevOps solutions include the following:

  • Applications being released with too many bugs / defects
  • An inability to access the required systems or data for testing
  • Testing data creation and/or management

The company also experienced challenges in adopting DevOps, such as:

  • Cultural challenges: fear of change or resistance from within the organization
  • Process challenges: too many manual processes and not enough automation

Use Case

The company uses the following CA Technologies products as part of its DevOps solution:

  • Release Automation
  • Service Virtualization
  • Test Data Manager

Additionally, the company leverages CA solutions to enable continuous delivery development and testing.

Results

The surveyed company achieved the following results with CA Technologies DevOps:

  • Increased their speed and amount of software releases
  • Increased collaboration or functional consolidation
  • Generated test data more rapidly and/or readily
  • Advanced their overall DevOps approach

Overall the company finds CA Technologies to be very important to their DevOps journey and states that CA has been instrumental in their DevOps processes.




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