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TechValidate Research on CA Application Performance Management

524 TechFacts – Page 1 of 18


AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Delivers More Precise Analysis

Increased analysis precision in an efficient and operationalized manner.

IT Senior Vice President, Global 500 Banking Company

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Helps Manage Complexity

To overcome the constant challenges of change and complexity in the organization.

IT Architect, Global 500 Financial Services Company

AIOps, Machine Learning and Analytics Customer Fact

Banco Patagonia Reaps AIOps Benefits

Banco Patagonia SA reports that AIOps and machine learning’s ability to reduce alert noise, providing faster, more accurate root cause analysis, predictive insights that are informed by the entire toolchain, not just one tool or data source, and reduce human resources needed for time-consuming analysis and remediation helped increase automation across their toolchain.

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Delivers Better Automation Planning for Caixa Bank

Better use of time and better planning in automation.

Anderson Francisco da Silva, IT Administrator, Caixa Econ

AIOps, Machine Learning and Analytics Customer Statistic

92% of Financial Institutions Agree that CA Delivers on AIOps

92% of Banking and Financial Services organizations agreed with the following statement:

“CA Technologies uniquely provides the breadth of monitoring, machine learning and real-time analytics necessary for AIOps solutions to deliver actionable insights that help automate and enhance overall IT Operations functions.”

AIOps, Machine Learning and Analytics Customer Statistic

Faster RCA Key for Financial Services

77% of surveyed Banking and Financial Services organizations report that AIOps and machine learning’s ability to providing faster, more accurate root cause analysis helped increase automation across their toolchain.

77%

AIOps, Machine Learning and Analytics Customer Statistic

Predictive Analytics is Key for Financial Services

86% of surveyed Banking and Financial Services organizations identified predictive analytics (predicting probable future events that may impact availability and performance) as the most valuable AIOps capability.

86%

AIOps, Machine Learning and Analytics Customer Statistic

Increasing Automation Key for Financial Services

86% of surveyed Financial Services and Banking organizations report that AlOps’ ability to increase automation is very Important.

86%

AIOps, Machine Learning and Analytics Customer Statistic

AIOps is Very Important for the Future of IT Ops

88% of surveyed Banking and Financial Services organizations agree that AIOps is very important for the future of IT Ops.

88%

AIOps, Machine Learning and Analytics Customer Statistic

Alert Correlation Key for Financial Services

69% of surveyed Banking and Financial Services organizations identified alert correlation across all tools as their top IT monitoring challenge.

69%

CA App Synthetic Monitor Customer Statistic

58% of IT organizations who also evaluated AppDynamics agree that CA App Synthetic Monitor’s reporting and alerting metrics are superior to the competition.

CA App Synthetic Monitor Customer Statistic

90% of IT organizations state that CA ASM provides valuable insight into global uptime & performance.

CA App Synthetic Monitor Customer Statistic

Worldwide Monitoring Coverage

51% of IT organizations agree that CA App Synthetic Monitor’s depth of monitoring locations worldwide is superior to the competition.

CA App Synthetic Monitor Customer Testimonial

CA App Synthetic Monitor allows us to react quickly to any downtime.

Operations Manager, Small Business Financial Services Company

CA App Synthetic Monitor Customer Testimonial

Thanks to CA App Synthetic Monitor, we are quickly alerted if our site goes down.

Huw Jeffries, IT Director, HJSC Ltd

CA App Synthetic Monitor Customer Testimonial

CA App Synthetic Monitor has helped our organization reduce application downtime and speed MTTR to improve the overall customer experience.

Marcelo Bezerra, Application Manager, MTP

CA App Synthetic Monitor Customer Testimonial

CA App Synthetic Monitor gives us early warning of any performance and availability issues with our cloud services.

Stephen Warne, Managing Director, Karelia Network Solutions Limited

CA App Synthetic Monitor Customer Testimonial

CA App Synthetic Monitor allows us to be transparent with our customers on performance and availability.

IT Manager, Medium Enterprise Computer Software Company

CA App Synthetic Monitor Customer Testimonial

CA App Synthetic Monitor’s ability to monitor our organization’s applications is critical. It allows our staff to have work/life balance without neglecting our application monitoring.

The analytics and reporting provided by the tool are vital to assessing the productivity of our applications.

Operations Director, Small Business Computer Services Company

CA App Synthetic Monitor Customer Testimonial

End Blame Games with Clear Root Cause Analysis

CA App Synthetic Monitor has given us the ability to go to the application developers and say ‘here is where the website is failing’. It’s hard to argue that it is the infrastructure when I can point to a line in the code.

IT Project Manager, Educational Institution

CA App Synthetic Monitor Customer Statistic

50% of surveyed IT organizations believe that CA App Synthetic Monitor’s reporting and alerting metrics are superior to Dynatrace.

CA App Synthetic Monitor Customer Statistic

Win with CA Solutions

75% of IT organizations who also evaluated Dynatrace chose CA App Synthetic Monitor due to its integration with CA APM and other CA solutions.

75%

CA App Synthetic Monitor Customer Statistic

Superior Monitoring Coverage

69% of surveyed IT organizations agree that CA App Synthetic Monitor’s depth of monitoring locations worldwide is superior in comparison to Pingdom.

CA App Synthetic Monitor Customer Statistic

Enhanced Reporting & Alerting

46% of surveyed IT organizations agree that CA App Synthetic Monitor has superior reporting and alerting metrics when compared to Pingdom.

CA App Synthetic Monitor Customer Statistic

82% of surveyed organizations using CA App Synthetic Monitor were able to reduce application downtime and speed MTTR to improve the overall customer experience.

CA App Synthetic Monitor Customer Statistic

75% of surveyed IT organizations gained an outside-in view into global website performance and customer experience with CA App Synthetic Monitor.

75%

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Increases Automation and Reduces Workload

AIOps will help us increase the accuracy of root causes, increase automation and reduce work load.

Rafael Lanza, IT Professional, Dataprev

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Automates Workflows

AIOps will help us automate and coordinate workflows between all applications independent of vendor brand.

IT Architect, Large Enterprise Professional Services Company

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Delivers Single Source of Truth

AIOps will help us deliver a single dashboard to monitor the critical business services SLA for C-level management and another dashboard for ITOps to manage and monitor all the infrastructure services.

IT Professional, Small Business Computer Services Company

AIOps, Machine Learning and Analytics Customer Testimonial

AIOps Reduces MSP Support Costs

As a MSP, AIOps can reduce the FTE’s needed to support our customers and reduce human error.

Engineer, Small Business Computer Services Company




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