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TechValidate Research on CA Application Performance Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Application Performance Management. TechValidate stands behind the authenticity of all published data. Learn more »



1,328 Customers Surveyed

10,119 Data Points Collected

473 Published TechFacts

43 Published Charts

121 Published Case Studies



Featured Research Collections for CA Application Performance Management

Curated collections and slideshows of TechValidate research data on CA Application Performance Management.



Selected Research Highlights


Large Financial Services Company Finds Wonderful Tool for Resolving Production Problems

Introduction

This case study of a large enterprise financial services company is based on a March 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA APM 10 is a wonderful tool for resolving production problems.”

Challenges

  • Business challenges addressed with CA APM 10:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
  • Challenges addressed when troubleshooting application performance issues with CA APM 10:
    • A need to pull in too many experts into a war room to resolve problems
    • Hard to spot slow growing problems
    • Difficulty knowing when and where to act to solve performance issues

Use Case

  • Most valuable CA APM 10 features:
    • Team Center Perspectives that simplify complex app topologies through task relevant views based on attributes
    • Differential Analysis that helps them quickly recognize problems and understand the most critical and recurrent problems
    • Mobile-to-mainframe APM capabilities that gives them 20/20 insight into their apps
    • APM Command Center that provides simple management of thousands of agents
    • Smart Instrumentation which automatically collects deep transaction traces

Results

  • CA APM 10 capabilities most important to the organization:
    • Fast time-to-value when instrumenting agents
    • A simple, easy-to-use design and interface
    • Support for modern technologies (e.g. PhP, Ruby, Cassandra, Node.js, Docker, Cloud Foundry)
    • Visualizations on how application changes impact performance
    • Guided steps for triaging application issues
    • Enhanced alerting with predictive analytics
  • Rates CA APM 10 on the following:
    • Ease of use and management: highly effective
    • Monitoring coverage: highly effective
    • Scalability: highly effective
    • Depth and frequency of metrics: highly effective
    • Customizations (e.g. dashboards): highly effective
  • Improved the following with CA APM 10:
    • Improved their end-user-experience more than 75%
    • Improved application performance more than 75%
    • Improved ability to proactively prevent issues more than 75%
    • Improved MTTR for application problems more than 50%
    • Reduced the time they spent on admin and management tasks more than 75%
  • Experienced the following benefits as a result of adopting CA APM 10:
    • Improved the quality of the applications their organization delivers
    • Increased their speed of delivery of new applications
    • Improved how fast they are able to fix performance issues
    • Accelerated their feedback cycle between operations and development to address performance issues
    • Enhanced their understanding of where the problems are and which are the most important to address first
  • CA APM 10 helped achieve the following:
    • Easily deployed and managed application performance management to gain value
    • Proactively manages the user experience to create a competitive advantage for their business
    • Utilized system intelligence through advanced analytics and smart instrumentation for more rapid triage
  • Agrees with the following statements:
    • We have improved end user experience and gained better visibility into our applications with CA APM 10
    • CA APM 10 helps our organization speed and simplify the triage of application performance issues

CA Technologies Application Performance Management Case Study

CA APM Provides Broader End-to-End Monitoring than AppDynamics for this Global 500 Financial Services Comany

Introduction

This case study of a Global 500 financial services company is based on a June 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA APM helps our organization speed and simplify the triage of application performance issues.”

“AppDynamics was the one company we were looking at. CA APM being similar, offered much more coverage in end-to-end monitoring.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA APM:

  • Challenges experienced prior to CA APM:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
    • An inability to monitor high volume production environments

Use Case

This Global 500 financial services company selected CA APM over AppDynamics.

Results

The surveyed company achieved the following results with CA APM:

  • Troubleshooting application performance challenges solved by CA APM:
    • Needing to pull in too many experts into a war room to resolve problems
    • Difficulty in knowing when and where to act to solve performance issues
  • Top CA APM capabilities:
    • The ability to proactively manage user experience
    • The ability to visualize application performance across mobile to mainframe
    • The deep diagnostic details on transaction performance
    • The ability to create customized dashboards
    • The broad coverage of application infrastructure components
  • Rates CA APM’s features compared to the competition:
    • Monitoring coverage: highly superior
    • Depth & frequency of metrics: highly superior
    • Scalability: highly superior
  • Improved the following with CA APM:
    • End-user-experience: 75-50%
    • Application performance: > 75%
  • Benefits realized since adopting CA APM:
    • Improved the ability to fix performance issues faster
    • Improved the ability to collaborate across their organization to determine the root cause of performance issues

CA APM Generates Real Improvement

By approximately what percent did implementing CA APM improve the following?

S Over 75% S 50-75% S 35-50% S 15-35% S 0-15%

End-user-experience
Application performance
Proactively prevent issues
MTTR for application problems
Reduce time on admin and mgmt

CA Application Performance Management Customer Statistic

CA APM Speeds MTTR

54% of surveyed organizations improved MTTR for application problems by 50-75% or more with CA APM.

Over Two Billion Metrics Captured…a Day!

Approximately how many metrics per day do you capture with all CA APM agents?

Over 2 billion: 9%
1 – 2 billion: 10%
500 – 999 million: 9%
100 – 499 million: 16%
Up to 99 million: 57%

CA Technologies Application Synthetic Monitor Customer Fact

Computer Software Company Improves MTTR by >75%

A large enterprise computer software company improved MTTR for application problems by more than 75% with CA ASM.



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About CA Application Performance Management

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

CA Application Performance Management Website   CA Technologies Website