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TechValidate Research on CA Application Performance Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Application Performance Management. TechValidate stands behind the authenticity of all published data. Learn more »



1,397 Customers Surveyed

10,625 Data Points Collected

514 Published TechFacts

48 Published Charts

121 Published Case Studies



Featured Research Collections for CA Application Performance Management

Curated collections and slideshows of TechValidate research data on CA Application Performance Management.



Selected Research Highlights


Top 3 Reasons to Adopt CA APM 10

Which of the following benefits has your organization experienced as a result of adopting CA APM 10?

Our organization is able to fix performance issues faster
74%
We understand where the problems are and which are the most important to address first
61%
The quality of the applications my organization delivers has improved
47%

CA APM saves time

43% of CA APM customers reduced their app management and administration time by more than 50%.

CA Technologies Application Performance Management Case Study

Fixing Performance Issues Faster Since Switching from Riverbed to CA APM

Introduction

This case study of a state & local government is based on a May 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“CA APM helps our organization speed and simplify the triage of application performance issues.”

“CA’s all virtual approach and its integration with VMware is outstanding.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA APM:

  • Challenges experienced prior to CA APM:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
    • Long app performance Mean Time To Resolution (MTTR)
    • An inability to provide continuous feedback loop for Dev & Operations
    • APM Blind Spots (SSO, API, Middleware, Mainframe, etc)
    • An inability to monitor high volume production environments

Use Case

This organization switched from Riverbed to CA APM.

Results

The surveyed organization achieved the following results with CA APM:

  • Troubleshooting application performance challenges solved by CA APM:
    • Needing to pull in too many experts into a war room to resolve problems
    • Hard to spot slow growing problems
  • Top CA APM capabilities:
    • The ability to proactively manage user experience
    • The ability to visualize application performance across mobile to mainframe
  • Rates CA APM’s features compared to the competition:
    • Monitoring coverage: highly superior
    • Depth & frequency of metrics: superior
    • Customization (e.g. dashboards): superior
    • Scalability: superior
  • Improved the following with CA APM:
    • End-user-experience: 75-50%
  • Benefit realized since adopting CA APM:
    • Improved the ability to fix performance issues faster

CA Application Performance Management Customer Statistic

Hybrid Cloud Visibility

96% of surveyed IT organizations improved visibility in their hybrid cloud environment with CA APM.

96%

CA APM Addresses Customers’ Challenges

What key challenges does your CA APM implementation address for your business?

Difficult and long root-cause analysis for app performance issues
73%
Inconsistent or poor app end-user-experience
49%
Long app performance Mean Time To Resolution (MTTR)
32%
Lack of actionable app analytics for planning and deep insight
32%
Distributed IT Ops tools - no complete/integrated app view
24%

CA's IT Monitoring and Analytics Tools Case Study

Hospitality Company Supercharges Incident Response with IT Analytics

Introduction

This case study of a large enterprise hospitality company is based on an April 2017 survey of CA’s IT Monitoring and Analytics Tools customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA has the breadth and depth of monitoring expertise to deliver the cross-correlation of ITOA (IT Ops Analytics) data from the app to infrastructure to the network.”

“CA has supercharged the organization’s ability to accurately respond to any and all incidents regardless of breadth or platform.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA’s IT Monitoring and Analytics Tools:

  • Challenges:
    • Not having a single, integrated view over all IT operations
    • A lack of insight into the customer experience

Use Case

The key features and functionalities of CA’s IT Monitoring and Analytics Tools that the surveyed company uses:

  • IT monitoring areas that ITOA capabilities are important for:
    • App to infrastructure to network correlated monitoring
    • User experience monitoring
    • Application monitoring
    • Infrastructure monitoring (server, cloud, systems, databases, etc.)
    • Network monitoring

Results

The surveyed company achieved the following results with CA’s IT Monitoring and Analytics Tools:

  • Realized benefits of using an ITOA to correlate their data:
    • Gained a single view into customer experience across apps, infrastructure, and network
    • Increased their software quality without sacrificing speed
    • Predicted problems before they impacted the business
  • Important features in an ITOA solution:
    • Full stack visibility with in-context log monitoring and analysis
    • Data correlate across app, infrastructure, and network
    • The ability to scale in high volume environments
    • The ability to operate across various on-premises and cloud based architectures and software types
  • DevOps initiatives accelerated with an ITOA solution:
    • Feeding back important performance insights to development to improve code quality
    • Helping teams see new release performance issues before production
    • Predicting capacity requirements sooner rather than later
    • Providing insights into customer and app experience insights to align dev to business outcomes


More to Explore



About CA Application Performance Management

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

CA Application Performance Management Website   CA Technologies Website