TechValidate Customer Research Library / CA Technologies

TechValidate Research on CA API Management

29 Charts


CA API Management Customer Research

Prior to implementing CA API Management, my enterprise struggled with:

Securing legacy systems and new technologies
54%
Balancing security with user experience in mobile apps
46%
Securely externalizing data
39%
Securing partner and device integrations
36%
Detecting and resolving security vulnerabilities in real time
32%
Meeting regulatory and governance requirements
32%
Using security to drive competitive advantage
21%
Developing security awareness within the enterprise
18%
Source: TechValidate survey of 28 users of CA API Management
Validated
  Published: Aug. 28, 2018   TVID: 2B1-1D1-082

CA API Management Customer Research

Prior to implementing CA API Management, my enterprise struggled with:

Securing legacy systems and new technologies
54%
Balancing security with user experience in mobile apps
46%
Securely externalizing data
39%
Securing partner and device integrations
36%
Detecting and resolving security vulnerabilities in real time
32%
Meeting regulatory and governance requirements
32%
Using security to drive competitive advantage
21%
Developing security awareness within the enterprise
18%
Source: TechValidate survey of 28 users of CA API Management
Validated
  Published: Aug. 27, 2018   TVID: 8D6-625-E81

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Securing apps and APIs
63%
Cross-platform development
42%
Lack of consistent tools and analytics
32%
Reducing app development costs and lifecycles
32%
Data silos and legacy infrastructure as a barrier to innovation
26%
Building and supporting mobile apps
16%
Building and supporting IoT apps
11%
Increasing app revenue and profits
5%
Source: TechValidate survey of 19 users of CA API Management
Validated
  Published: Aug. 27, 2018   TVID: 205-D5C-B60

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Securing apps and APIs
63%
Cross-platform development
42%
Lack of consistent tools and analytics
32%
Reducing app development costs and lifecycles
32%
Data silos and legacy infrastructure as a barrier to innovation
26%
Building and supporting mobile apps
16%
Building and supporting IoT apps
11%
Increasing app revenue and profits
5%
Source: TechValidate survey of 19 users of CA API Management
Validated
  Published: Aug. 27, 2018   TVID: 820-3B4-F1E

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Providing consistent, end-to-end security
66%
Creating APIs and microservices
55%
Managing integrations or a partner ecosystem
39%
Responding quickly to competitive or market demands
36%
Supporting new or improved web apps
36%
Meeting regulatory or compliance requirements
30%
Supporting new or improved mobile apps
27%
Supporting new or improved IoT projects
7%
Source: TechValidate survey of 44 users of CA API Management
Validated
  Published: Aug. 27, 2018   TVID: 726-48C-D26

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Creating APIs and microservices
55%
Providing consistent, end-to-end security
66%
Managing integrations or a partner ecosystem
39%
Responding quickly to competitive or market demands
36%
Meeting regulatory or compliance requirements
30%
Supporting new or improved web apps
36%
Supporting new or improved mobile apps
27%
Supporting new or improved IoT projects
7%
Source: TechValidate survey of 44 users of CA API Management
Validated
  Published: Aug. 27, 2018   TVID: C53-929-135

CA API Customers Rely on Learning Paths

Have you used CA Education Learning Paths?

Yes, it helped guide me to the proper learning: 71%
Yes, I tried, but I had trouble: 12%
I have never seen a CA Education Learning Path: 15%
Other: 1%
Source: TechValidate survey of 84 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: D0A-ACE-50D

CA API Management Usage

Please select which products you are working with in the CA API Management Solution.

CA API Gateway
98%
CA API Developer Portal
51%
CA Mobile API Gateway
41%
CA API Gateway OAuth Toolkit
29%
CA API Management SaaS
13%
CA Mobile App Services
9%
CA Live API Creator
8%
Source: TechValidate survey of 86 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: C7C-3A4-077

CA API Customers Training Preferences

Which type of training are you more inclined to purchase?

Web Based Training w/ Hands On Labs
79%
Instructor Led (Live or Virtual)
57%
Web Based Training w/ Video Demonstration
44%
Written Guide w/ Hands on Labs
37%
Written Guide w/ Embedded Videos
17%
Sandbox Only
10%
Source: TechValidate survey of 87 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: 019-56A-A9B

CA API Customers Believe in the Training

Would you purchase additional training from CA Education or refer your colleagues?

Yes, I would purchase again
63%
Yes, I would refer others
73%
No, I would not purchase again
3%
No, I would not refer others
1%
Source: TechValidate survey of 86 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: D56-305-C56

CA API Self-Directed Training Customers are Overwhelmingly Satisfied

If you participated in a Self Directed learning experience. How satisfied were you with the following?

Extremely satisfied Very satisfied Satisfied Dissatisfied

Ease of use
Content value
Reinforcing exercises
Overall
Source: TechValidate survey of 84 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: 1A5-B82-2F7

What options have you used for training on CA API?

What options have you used for training on your CA Solutions?

CA Education (Live or Virtual)
80%
CA Partner Led Training
46%
On The Job / Self Taught
45%
My team taught me
26%
Source: TechValidate survey of 87 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: C1F-32C-0F5

CA API Customers Benefit from Training at Every Stage of their Product Usage

What stage are you at with your CA Solution?

Newly implemented/in process of implementation: 49%
Recent Upgrade: 8%
New to the role and the software – Solution already in place: 25%
Just need a refresh: 13%
Other: 6%
Source: TechValidate survey of 88 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: EEA-0F4-508

CA API Education Helped My Organization

What did you achieve with CA Education?

Increased chance of project success through enablement (reduced risk of project failure)
69%
Increased productivity
53%
Reduced reliance on external support
39%
Improved user adoption
25%
Accelerated ROI on solution investment
19%
Source: TechValidate survey of 88 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: 7A4-01B-4F2

What challenges were you facing when deciding to use CA Education?

What challenges were you facing when deciding to use CA Education?

Limited internal resources
53%
Short implementation timeline
52%
Current solution was not being used to full capacity, project was at risk
21%
Aggressive return on investment goals
18%
Internal resistance to a new solution
14%
Source: TechValidate survey of 90 users of CA Technologies API Management
Validated
  Published: Apr. 18, 2016   TVID: 878-E04-47A

Operational Challenges Solved

What types of operational challenges did deploying API Management solve for your organization?

Allowed integration with mobile employees/customers / partners
43%
Improved data protection of critical corporate/customer information
43%
Increased development velocity/project execution speed
33%
Source: TechValidate survey of 21 users of CA Technologies API Management
Validated
  Published: Jun. 26, 2015   TVID: E31-5DD-B22

Improving Developer Efficiency

If you have implemented the CA API Developer Portal, did this improve your ability manage your developers’ access to approved APIs?

Yes
87%
No
13%
Source: TechValidate survey of 15 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: 06F-31E-B6E

Driving Revenue

Did your implementation of the CA API Gateway result in increased revenue and/or productivity?

Yes
59%
No
41%
Source: TechValidate survey of 41 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: 08B-09C-1E4

Securing the Mobile Enterprise

If you were going to use an API gateway for mobile employees, would OAuth/OpenID Connect support be important for secure access?

Yes
91%
No
9%
Source: TechValidate survey of 44 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: 6A0-789-917

Enterprise SSO and Mobile

If you were going to use an API gateway for mobile employees, would the ability to have enterprise-grade single sign-on be important for secure access and the UX?

Yes
88%
No
12%
Source: TechValidate survey of 42 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: 979-DE5-152

The Move to Mobile

How did the API Gateway support your mobile initiatives?

Connected data with mobile apps
33%
Enabled mobile app developers
21%
Secured apps while optimizing user experience
43%
Increased mobile app adoption
12%
Delivered convenient SSO across app types
21%
Secured the app to the API
62%
Source: TechValidate survey of 42 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: 7D7-F51-7F8

The Move to Mobile

What is your biggest mobile challenge?

Integrating with enterprise data: 24%
Enabling mobile developers: 16%
Optimizing the user experience: 12%
Controlling access across app types: 14%
Securing the entire mobile channel: 35%
Source: TechValidate survey of 51 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: BFF-27C-AA8

The Move to Mobile

What types of mobile apps are top priorities?

HR
11%
Finance
11%
Sales
14%
Travel
14%
Business Line
37%
Healthcare
16%
Other
32%
Source: TechValidate survey of 57 users of CA Technologies API Management
Validated
  Published: Sep. 25, 2014   TVID: D81-591-2A8

Exposing APIs in Financial Services

Do you use the CA API Gateway to expose APIs to internal developers, external developers, or partners?

Internal
63%
External (contracted)
63%
External (open)
50%
Partners
25%
Source: Survey of 8 Financial Services users of CA Technologies API Management
Validated
  Published: Aug. 29, 2014   TVID: 0B4-3F6-DEF

Meeting Financial Industry Goals

How is the CA API Gateway enabling you to meet your customer goals?

Mobile app differentiation
33%
Acquire new customers
33%
Develop customer relationships
17%
Improve customer loyalty
50%
Increase revenue
33%
Other
33%
Source: Survey of 6 Financial Services users of CA Technologies API Management
Validated
  Published: Aug. 29, 2014   TVID: F7E-56C-A10

Gateway Differentiation

Please rate the following CA API Gateway capabilities in terms of how differentiated they are compared to the competition:

Most Differentiated Very Differentiated Differentiated Not Differentiated

Performance
Security
Flexibility
Integration
Manageability (ops/analytics)
Source: Survey of 8 Financial Services users of CA Technologies API Management
Validated
  Published: Aug. 29, 2014   TVID: 952-727-A9E

Why Financial Services Are Migrating to APIs

What were the top purchasing drivers for buying the CA API Gateway?

Mobile adoption for employees
13%
Mobile adoption for customers
13%
Support business growth objectives
38%
Achieve greater business agility
25%
Streamline the development process
25%
Reduce Costs
13%
Improve security
50%
Meet compliance regulations
13%
Source: Survey of 8 Financial Services users of CA Technologies API Management
Validated
  Published: Jan. 20, 2017   TVID: 593-42D-5D5

How CA API Gateway is exposed

Do you use CA API Gateway to expose APIs to internal developers, external developers, or partners?

Internal
84%
External (contracted)
67%
External (open)
31%
Partners
56%
Source: Survey of 55 users of CA Technologies API Management
Validated
  Published: Aug. 29, 2014   TVID: 1D3-128-812

The Drive for Change

What types of operational challenges did deploying CA API Gateway solve for your organization?

Improved the efficiency of business processes
32%
Increased development velocity/project execution speed
52%
Reduced IT infrastructure costs
23%
Extended your reach into new markets
23%
Improved data protection of critical corporate/customer information
54%
Allowed integration with mobile employees
14%
Allowed integration with mobile customers
27%
Met regulatory compliance standards
18%
Source: Survey of 56 users of CA Technologies API Management
Validated
  Published: Jan. 20, 2017   TVID: 38A-15A-B16



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