TechValidate Research on CA API Management

29 Charts


CA API Management Customer Research

Prior to implementing CA API Management, my enterprise struggled with:

Securing legacy systems and new technologies
54%
Balancing security with user experience in mobile apps
46%
Securely externalizing data
39%
Securing partner and device integrations
36%
Detecting and resolving security vulnerabilities in real time
32%
Meeting regulatory and governance requirements
32%
Using security to drive competitive advantage
21%
Developing security awareness within the enterprise
18%

CA API Management Customer Research

Prior to implementing CA API Management, my enterprise struggled with:

Securing legacy systems and new technologies
54%
Balancing security with user experience in mobile apps
46%
Securely externalizing data
39%
Securing partner and device integrations
36%
Detecting and resolving security vulnerabilities in real time
32%
Meeting regulatory and governance requirements
32%
Using security to drive competitive advantage
21%
Developing security awareness within the enterprise
18%

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Securing apps and APIs
63%
Cross-platform development
42%
Lack of consistent tools and analytics
32%
Reducing app development costs and lifecycles
32%
Data silos and legacy infrastructure as a barrier to innovation
26%
Building and supporting mobile apps
16%
Building and supporting IoT apps
11%
Increasing app revenue and profits
5%

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Securing apps and APIs
63%
Cross-platform development
42%
Lack of consistent tools and analytics
32%
Reducing app development costs and lifecycles
32%
Data silos and legacy infrastructure as a barrier to innovation
26%
Building and supporting mobile apps
16%
Building and supporting IoT apps
11%
Increasing app revenue and profits
5%

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Providing consistent, end-to-end security
66%
Creating APIs and microservices
55%
Managing integrations or a partner ecosystem
39%
Responding quickly to competitive or market demands
36%
Supporting new or improved web apps
36%
Meeting regulatory or compliance requirements
30%
Supporting new or improved mobile apps
27%
Supporting new or improved IoT projects
7%

CA API Management Customer Research

Prior to implementing solutions from CA API Management, my enterprise struggled with:

Creating APIs and microservices
55%
Providing consistent, end-to-end security
66%
Managing integrations or a partner ecosystem
39%
Responding quickly to competitive or market demands
36%
Meeting regulatory or compliance requirements
30%
Supporting new or improved web apps
36%
Supporting new or improved mobile apps
27%
Supporting new or improved IoT projects
7%

CA API Customers Rely on Learning Paths

Have you used CA Education Learning Paths?

Yes, it helped guide me to the proper learning: 71%
Yes, I tried, but I had trouble: 12%
I have never seen a CA Education Learning Path: 15%
Other: 1%

CA API Management Usage

Please select which products you are working with in the CA API Management Solution.

CA API Gateway
98%
CA API Developer Portal
51%
CA Mobile API Gateway
41%
CA API Gateway OAuth Toolkit
29%
CA API Management SaaS
13%
CA Mobile App Services
9%
CA Live API Creator
8%

CA API Customers Training Preferences

Which type of training are you more inclined to purchase?

Web Based Training w/ Hands On Labs
79%
Instructor Led (Live or Virtual)
57%
Web Based Training w/ Video Demonstration
44%
Written Guide w/ Hands on Labs
37%
Written Guide w/ Embedded Videos
17%
Sandbox Only
10%

CA API Customers Believe in the Training

Would you purchase additional training from CA Education or refer your colleagues?

Yes, I would purchase again
63%
Yes, I would refer others
73%
No, I would not purchase again
3%
No, I would not refer others
1%

CA API Self-Directed Training Customers are Overwhelmingly Satisfied

If you participated in a Self Directed learning experience. How satisfied were you with the following?

Extremely satisfied Very satisfied Satisfied Dissatisfied

Ease of use
Content value
Reinforcing exercises
Overall

What options have you used for training on CA API?

What options have you used for training on your CA Solutions?

CA Education (Live or Virtual)
80%
CA Partner Led Training
46%
On The Job / Self Taught
45%
My team taught me
26%

CA API Customers Benefit from Training at Every Stage of their Product Usage

What stage are you at with your CA Solution?

Newly implemented/in process of implementation: 49%
Recent Upgrade: 8%
New to the role and the software – Solution already in place: 25%
Just need a refresh: 13%
Other: 6%

CA API Education Helped My Organization

What did you achieve with CA Education?

Increased chance of project success through enablement (reduced risk of project failure)
69%
Increased productivity
53%
Reduced reliance on external support
39%
Improved user adoption
25%
Accelerated ROI on solution investment
19%

What challenges were you facing when deciding to use CA Education?

What challenges were you facing when deciding to use CA Education?

Limited internal resources
53%
Short implementation timeline
52%
Current solution was not being used to full capacity, project was at risk
21%
Aggressive return on investment goals
18%
Internal resistance to a new solution
14%

Operational Challenges Solved

What types of operational challenges did deploying API Management solve for your organization?

Allowed integration with mobile employees/customers / partners
43%
Improved data protection of critical corporate/customer information
43%
Increased development velocity/project execution speed
33%

Improving Developer Efficiency

If you have implemented the CA API Developer Portal, did this improve your ability manage your developers’ access to approved APIs?

Yes
87%
No
13%

Driving Revenue

Did your implementation of the CA API Gateway result in increased revenue and/or productivity?

Yes
59%
No
41%

Securing the Mobile Enterprise

If you were going to use an API gateway for mobile employees, would OAuth/OpenID Connect support be important for secure access?

Yes
91%
No
9%

Enterprise SSO and Mobile

If you were going to use an API gateway for mobile employees, would the ability to have enterprise-grade single sign-on be important for secure access and the UX?

Yes
88%
No
12%

The Move to Mobile

How did the API Gateway support your mobile initiatives?

Connected data with mobile apps
33%
Enabled mobile app developers
21%
Secured apps while optimizing user experience
43%
Increased mobile app adoption
12%
Delivered convenient SSO across app types
21%
Secured the app to the API
62%

The Move to Mobile

What is your biggest mobile challenge?

Integrating with enterprise data: 24%
Enabling mobile developers: 16%
Optimizing the user experience: 12%
Controlling access across app types: 14%
Securing the entire mobile channel: 35%

The Move to Mobile

What types of mobile apps are top priorities?

HR
11%
Finance
11%
Sales
14%
Travel
14%
Business Line
37%
Healthcare
16%
Other
32%

Exposing APIs in Financial Services

Do you use the CA API Gateway to expose APIs to internal developers, external developers, or partners?

Internal
63%
External (contracted)
63%
External (open)
50%
Partners
25%

Meeting Financial Industry Goals

How is the CA API Gateway enabling you to meet your customer goals?

Mobile app differentiation
33%
Acquire new customers
33%
Develop customer relationships
17%
Improve customer loyalty
50%
Increase revenue
33%
Other
33%

Gateway Differentiation

Please rate the following CA API Gateway capabilities in terms of how differentiated they are compared to the competition:

Most Differentiated Very Differentiated Differentiated Not Differentiated

Performance
Security
Flexibility
Integration
Manageability (ops/analytics)

Why Financial Services Are Migrating to APIs

What were the top purchasing drivers for buying the CA API Gateway?

Mobile adoption for employees
13%
Mobile adoption for customers
13%
Support business growth objectives
38%
Achieve greater business agility
25%
Streamline the development process
25%
Reduce Costs
13%
Improve security
50%
Meet compliance regulations
13%

How CA API Gateway is exposed

Do you use CA API Gateway to expose APIs to internal developers, external developers, or partners?

Internal
84%
External (contracted)
67%
External (open)
31%
Partners
56%

The Drive for Change

What types of operational challenges did deploying CA API Gateway solve for your organization?

Improved the efficiency of business processes
32%
Increased development velocity/project execution speed
52%
Reduced IT infrastructure costs
23%
Extended your reach into new markets
23%
Improved data protection of critical corporate/customer information
54%
Allowed integration with mobile employees
14%
Allowed integration with mobile customers
27%
Met regulatory compliance standards
18%



More Research on CA API Management