TechValidate Research on CA API Management


Case Study: Global 500 Health Care Company

Introduction

This case study of a Global 500 health care company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Leveraging APIs has made systems integration across channels more effective and reduced time to market.”

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
  • Primary digital initiatives for API Management project:
    • Provide an omni-channel experience
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet

Results

  • API programs benefited business by:
    • Ability to attack and defend quickly
  • Achieved significant measurable benefits from:
    • New income streams
    • Customer acquisition
    • Customer retention
  • Took 2 – 3 months to go live with their first API Management project.




About This Data

This data was sourced directly from verified users of CA API Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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