TechValidate Research on CA API Management

96 Case Studies – Page 1 of 4


Case Study: Trans Union Llc

Introduction

This case study of TransUnion LLC is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

“Migrating from legacy technology and networks to APIs has produced greater impact in terms of customer reliability, ability to perform under reduced costs, and sustaining the performance over time. The CA API Gateway level security has satisfied the security measures and offered new ways for customers to integrate with using clean and efficient mechanisms.”

Challenges

  • Primary business goals of API Management project:
    • Retain existing customers and reduce churn
    • Improve operational efficiency and agility
    • Shift IT from a cost center to a profit center
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Open up data securely and capture new markets
    • Unlock the value of data and optimize the value chain
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Solutions to integrate and optimize activity across digital channels
    • Advanced analytics to understand and predict customer behavior
    • Adoption of Software as a Service to gain rapid access to digital capability
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Increased development velocity/project execution speed
    • Extended the brand reach into new markets
    • Improved data protection of critical corporate/customer information
    • Allowed integration with mobile employees/customers / partners
    • Met regulatory compliance standards
  • API programs benefited business by:
    • Opening up of new markets
    • Ability to attack and defend quickly
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Customer acquisition
    • Customer retention
    • Overall revenue
  • Took > 3 months to go live with their first API Management project.

Case Study: Fortune 500 Automotive & Transport Company

Introduction

This case study of a Fortune 500 automotive & transport company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goal of API Management project:
    • Budget initiatives supportive of business unit objectives
  • Primary digital initiative for API Management project:
    • Expand engagement with the Internet of Things/Industrial Internet

Use Case

  • Area digital transformation investments are directed:
    • Development of apps and services focused on digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenge after deploying API management:
    • Extended the brand reach into new markets
  • API programs benefited business by:
    • Opening up of new markets
  • Achieved significant measurable benefits from:
    • Customer acquisition

Case Study: S&P 500 Financial Services Company

Introduction

This case study of a S&P 500 financial services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Differentiate service delivery
    • Develop new markets and create new revenue streams
    • Improve operational efficiency and agility
    • Make it easier for prospects to review and buy products
    • Shift IT from a cost center to a profit center
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Accelerate mobile app development
    • Provide an omni-channel experience
    • Open up data securely and capture new markets
    • Unlock the value of data and optimize the value chain
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Infrastructure and tools to accelerate software development/delivery
    • Infrastructure and tools to improve user experience
    • Solutions to integrate and optimize activity across digital channels
    • Adoption of Software as a Service to gain rapid access to digital capability
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Enterprise data (databases, data warehouses)
    • Legacy systems

Results

  • Solved the following operational challenges after deploying API management:
    • Improved business / resource agility
    • Increased development velocity/project execution speed
    • Allowed integration with mobile employees/customers / partners
    • Adopt new business channels quickly
    • Met regulatory compliance standards
  • API programs benefited business by:
    • Opening up of new markets
    • Creation of new routes to market
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • New income streams
    • Customer acquisition
    • Overall profit

Case Study: Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“API Management has helped us meet our customers’ timelines and budget constraints through ease of productivity.”

Challenges

  • Primary business goals of API Management project:
    • Differentiate service delivery
    • Improve operational efficiency and agility
  • Primary digital initiatives for API Management project:
    • Accelerate mobile app development
    • Unlock the value of data and optimize the value chain
  • Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Infrastructure and tools to accelerate software development/delivery
    • Infrastructure and tools to improve user experience
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Enterprise data (databases, data warehouses)
    • Legacy systems

Results

  • Solved the following operational challenges after deploying API management:
    • Improved business / resource agility
    • Increased development velocity/project execution speed
    • Improved data protection of critical corporate/customer information
    • Allowed integration with mobile employees/customers / partners
  • API programs benefited business by:
    • Ability to attack and defend quickly
  • Took 5 – 8 weeks to go live with their first API Management project.

Case Study: State & Local Government

Introduction

This case study of a state & local government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
    • Make it easier for prospects to review and buy products
  • Primary digital initiative for API Management project:
    • Open up data securely and capture new markets
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Infrastructure and tools to accelerate software development/delivery
    • Infrastructure and tools to improve user experience
  • Systems/environments that will be integrated with CA API Management:
    • CRM systems (Siebel, Salesforce.com, MS Dynamics)
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Improved business / resource agility
    • Increased development velocity/project execution speed
    • Reduced IT infrastructure costs
    • Improved data protection of critical corporate/customer information
  • API programs benefited business by:
    • Creation of new business models
  • Achieved significant measurable benefits from:
    • Customer acquisition
    • Customer retention
  • Took > 3 months to go live with their first API Management project.

Case Study: Fortune 500 Automotive & Transport Company

Introduction

This case study of a Fortune 500 automotive & transport company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goal of API Management project:
    • Differentiate service delivery
  • Primary digital initiative for API Management project:
    • Provide an omni-channel experience
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Area digital transformation investments are directed:
    • Infrastructure and tools to improve user experience
  • Systems/environments that will be integrated with CA API Management:
    • CRM systems (Siebel, Salesforce.com, MS Dynamics)
    • Legacy systems

Results

  • Solved the following operational challenge after deploying API management:
    • Improved business / resource agility
  • API programs benefited business by:
    • Replacing legacy tools

Case Study: Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“API Management has increased our revenue stream.”

Challenges

  • Primary business goals of API Management project:
    • Differentiate service delivery
    • Make it easier for prospects to review and buy products
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Accelerate mobile app development
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Solutions to integrate and optimize activity across digital channels
  • Systems/environments that will be integrated with CA API Management:
    • CRM systems (Siebel, Salesforce.com, MS Dynamics)
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Sensors/devices

Results

  • Solved the following operational challenges after deploying API management:
    • Increased development velocity/project execution speed
  • API programs benefited business by:
    • Creation of new routes to market
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Customer retention
    • Overall revenue
  • Took > 3 months to go live with their first API Management project.

Case Study: Patient Engagement Advisors

Introduction

This case study of Patient Engagement Advisors is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

“CA API Management has improved our development velocity for creating mobile applications and data integration.”

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
    • Link IT projects to revenue generating initiatives
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Accelerate mobile app development
    • Open up data securely and capture new markets
  • Uses digital transformation through ad hoc activity worked into other projects.

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Infrastructure and tools to accelerate software development/delivery
    • Infrastructure and tools to improve user experience
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Sensors/devices
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Increased development velocity/project execution speed
    • Improved data protection of critical corporate/customer information
    • Allowed integration with mobile employees/customers / partners
    • Adopt new business channels quickly
  • API programs benefited business by:
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Customer acquisition
    • Customer retention
  • Took 5 – 8 weeks to go live with their first API Management project.

Case Study: S&P 500 Professional Services Company

Introduction

This case study of a S&P 500 professional services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Retain existing customers and reduce churn
    • Differentiate service delivery
    • Develop new markets and create new revenue streams
  • Primary digital initiatives for API Management project:
    • Expand engagement with the Internet of Things/Industrial Internet
    • Open up data securely and capture new markets
    • Unlock the value of data and optimize the value chain
  • Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

  • Areas digital transformation investments are directed:
    • Solutions to integrate and optimize activity across digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Adopt new business channels quickly
  • API programs benefited business by:
    • Opening up of new markets
    • Creation of new routes to market
    • Creation of new business models
  • Achieved significant measurable benefits from:
    • New income streams
    • Customer acquisition
  • Took 5 – 8 weeks to go live with their first API Management project.

Case Study: Large Enterprise Consumer Services Company

Introduction

This case study of a large enterprise consumer services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Develop new markets and create new revenue streams
    • Improve operational efficiency and agility
    • Gather insights on customers through any channel they do business
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Accelerate mobile app development
    • Provide an omni-channel experience
    • Open up data securely and capture new markets
  • Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

  • Areas digital transformation investments are directed:
    • Infrastructure and tools to accelerate software development/delivery
    • Solutions to integrate and optimize activity across digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Improved data protection of critical corporate/customer information
    • Allowed integration with mobile employees/customers / partners

Case Study: Federal Government

Introduction

This case study of a federal government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
  • Primary digital initiatives for API Management project:
    • Open up data securely and capture new markets

Use Case

  • Areas digital transformation investments are directed:
    • Infrastructure and tools to accelerate software development/delivery
  • Systems/environments that will be integrated with CA API Management:
    • Legacy systems

Results

  • Solved the following operational challenges after deploying API management:
    • Reduced IT infrastructure costs
  • API programs benefited business by:
    • Creation of new business models
  • Achieved significant measurable benefits from:
    • Customer acquisition
    • Customer retention

Case Study: Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Develop new markets and create new revenue streams
  • Primary digital initiatives for API Management project:
    • Open up data securely and capture new markets
  • Uses digital transformation through ad hoc activity worked into other projects.

Use Case

  • Areas digital transformation investments are directed:
    • Infrastructure and tools to accelerate software development/delivery
    • Solutions to integrate and optimize activity across digital channels
    • Adoption of Software as a Service to gain rapid access to digital capability
  • Systems/environments that will be integrated with CA API Management:
    • Enterprise data (databases, data warehouses)
    • Legacy systems

Results

  • Solved the following operational challenges after deploying API management:
    • Increased development velocity/project execution speed
    • Allowed integration with mobile employees/customers / partners
  • API programs benefited business by:
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Customer acquisition
  • Took > 3 months to go live with their first API Management project.

Case Study: Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Differentiate service delivery
    • Develop new markets and create new revenue streams
    • Improve operational efficiency and agility
    • Link IT projects to revenue generating initiatives
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Provide an omni-channel experience
    • Expand engagement with the Internet of Things/Industrial Internet
    • Open up data securely and capture new markets
    • Unlock the value of data and optimize the value chain
  • Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Solutions to integrate and optimize activity across digital channels
    • CRM to coordinate activity across the customer lifecycle
  • Systems/environments that will be integrated with CA API Management:
    • CRM systems (Siebel, Salesforce.com, MS Dynamics)
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenges after deploying API management:
    • Improved business / resource agility
    • Allowed integration with mobile employees/customers / partners
    • Adopt new business channels quickly
  • API programs benefited business by:
    • Creation of new business models
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Customer acquisition
    • Customer retention
  • Took 2 – 3 months to go live with their first API Management project.

Case Study: State & Local Government

Introduction

This case study of a state & local government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
  • Primary digital initiatives for API Management project:
    • Expand engagement with the Internet of Things/Industrial Internet
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Solutions to integrate and optimize activity across digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Cloud/IoT/Industrial Internet

Results

  • Solved the following operational challenges after deploying API management:
    • Reduced IT infrastructure costs
  • API programs benefited business by:
    • Ability to attack and defend quickly
  • Took 2 – 3 months to go live with their first API Management project.

Case Study: Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“API and API Management has been an evolution of existing SOA architectural approaches. APIs have simply been an evolution to an existing strategy for us.”

Challenges

  • Primary business goals of API Management project:
    • Differentiate service delivery
    • Improve operational efficiency and agility
    • Improve employee productivity through a better IT experience
  • Primary digital initiatives for API Management project:
    • Provide an omni-channel experience
    • Expand engagement with the Internet of Things/Industrial Internet
    • Open up data securely and capture new markets
  • Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
    • Infrastructure and tools to accelerate software development/delivery
    • Solutions to integrate and optimize activity across digital channels
  • Systems/environments that will be integrated with CA API Management:
    • ERP systems (SAP, Oracle Financials)
    • CRM systems (Siebel, Salesforce.com, MS Dynamics)
    • Mobile
    • Cloud/IoT/Industrial Internet
    • Sensors/devices
    • Enterprise data (databases, data warehouses)
    • Legacy systems

Results

  • Solved the following operational challenges after deploying API management:
    • Improved data protection of critical corporate/customer information
    • Allowed integration with mobile employees/customers / partners
    • Adopt new business channels quickly
    • Met regulatory compliance standards
  • API programs benefited business by:
    • Ability to attack and defend quickly
    • Ability to act quickly on opportunities
  • Achieved significant measurable benefits from:
    • Share of key markets
  • Took 2 – 4 weeks to go live with their first API Management project.

Case Study: Global 500 Health Care Company

Introduction

This case study of a Global 500 health care company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Leveraging APIs has made systems integration across channels more effective and reduced time to market.”

Challenges

  • Primary business goals of API Management project:
    • Improve operational efficiency and agility
  • Primary digital initiatives for API Management project:
    • Provide an omni-channel experience
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Areas digital transformation investments are directed:
    • Development of apps and services focused on digital channels
  • Systems/environments that will be integrated with CA API Management:
    • Mobile
    • Cloud/IoT/Industrial Internet

Results

  • API programs benefited business by:
    • Ability to attack and defend quickly
  • Achieved significant measurable benefits from:
    • New income streams
    • Customer acquisition
    • Customer retention
  • Took 2 – 3 months to go live with their first API Management project.

Case Study: Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA API Management is a basic component of a new service we are building for use by the Department of Homeland Security.”

Challenges

  • Primary business goal of API Management project:
    • Develop new markets and create new revenue streams
  • Primary digital initiative for API Management project:
    • Open up data securely and capture new markets
  • Uses digital transformation as a fundamental part of everything they do.

Use Case

  • Area digital transformation investments are directed:
    • Content management to coordinate the use of digital assets
  • Systems/environments that will be integrated with CA API Management:
    • Sensors/devices
    • Enterprise data (databases, data warehouses)

Results

  • Solved the following operational challenge after deploying API management:
    • Improved data protection of critical corporate/customer information
  • API programs benefited business by:
    • Opening up of new markets
  • Took > 3 months to go live with their first API Management project.

Case Study: Datanin Ltd

Introduction

This case study of DATANIN LTD is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

“The CA API Gateway gives more transactions, and is more secure.”

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
    • Healthcare
  • securing the entire mobile channel is their biggest mobile challenge.

Use Case

  • Supports <100k mobile customers.
  • Supports >10k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured apps while optimizing user experience
    • Secured the app to the API

Results

  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Case Study: Fortune 500 Insurance Company

Introduction

This case study of a Fortune 500 insurance company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
  • integrating with enterprise data is their biggest mobile challenge.

Use Case

  • Supports <100k mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Connected data with mobile apps
    • Enabled mobile app developers
    • Secured apps while optimizing user experience
    • Delivered convenient SSO across app types
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: Medium Enterprise Transportation Services Company

Introduction

This case study of a medium enterprise transportation services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following types of mobile apps are top priorities:
    • Finance
    • Travel
    • Business line
  • enabling mobile developers is their biggest mobile challenge.

Use Case

  • Supports <100k mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Connected data with mobile apps

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: State & Local Government

Introduction

This case study of a state & local government is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“The CA API Gateway enables decoupling of concerns of multiple client-side app developments from concerns of mixed bag of legacy, cots, and new business applications.”

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
  • controlling access across app types is their biggest mobile challenge.

Use Case

  • Supports <100k mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: S&P 500 Transportation Services Company

Introduction

This case study of a S&P 500 transportation services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The CA API Gateway secured our API.”

Challenges

  • The following types of mobile apps are top priorities:
    • Sales
    • Travel
  • enabling mobile developers is their biggest mobile challenge.

Use Case

  • Supports 100k-500k mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured the app to the API

Results

  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Case Study: Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The CA API Gateway gave us off-the-shelf support for OAuth2.”

Challenges

  • The following types of mobile apps are top priorities:
    • Content Management
  • controlling access across app types is their biggest mobile challenge.

Use Case

  • Supports 100k-500k mobile customers.
  • Supports >10k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
  • securing the entire mobile channel is their biggest mobile challenge.

Use Case

  • Supports <100k mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured apps while optimizing user experience
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: Reliance Industries Limited

Introduction

This case study of Reliance Jio Infocomm Limited is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

“The CA API Management Suite is helping in engaging app developers on a self serve basis.”

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
  • controlling access across app types is their biggest mobile challenge.

Use Case

  • Supports >1 million mobile customers.
  • Supports >10k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Connected data with mobile apps
    • Enabled mobile app developers
    • Secured apps while optimizing user experience
    • Increased mobile app adoption
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Case Study: Large Enterprise Computer Services Company

Introduction

This case study of a large enterprise computer services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“By playing a crucial role in security the CA API Gateway ensures our governance and security models are aligned.”

Challenges

  • The following types of mobile apps are top priorities:
    • Healthcare
  • securing the entire mobile channel is their biggest mobile challenge.

Use Case

  • Supports >1 million mobile customers.
  • Supports >10k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured apps while optimizing user experience
    • Secured the app to the API

Case Study: Global 500 Energy & Utilities Company

Introduction

This case study of a Global 500 energy & utilities company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The CA API Gateway enabled the network as a service assets to be leveraged by internal and 3rd party partners.”

Challenges

  • The following types of mobile apps are top priorities:
    • media
  • enabling mobile developers is their biggest mobile challenge.

Use Case

  • Supports >1 million mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Enabled mobile app developers
    • Increased mobile app adoption
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Case Study: Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following types of mobile apps are top priorities:
    • Travel
  • optimizing the user experience is their biggest mobile challenge.

Use Case

  • Supports 500k-1m mobile customers.
  • Supports <2k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Connected data with mobile apps

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Case Study: Global 500 Retail Company

Introduction

This case study of a Global 500 retail company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The CA API Gateway made IT more secure.”

Challenges

  • The following types of mobile apps are top priorities:
    • Finance
    • Travel
    • Healthcare
  • securing the entire mobile channel is their biggest mobile challenge.

Use Case

  • Supports 100k-500k mobile customers.
  • Supports 2k-5k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Secured apps while optimizing user experience
    • Delivered convenient SSO across app types

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Case Study: Large Enterprise Professional Services Company

Introduction

This case study of a large enterprise professional services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following types of mobile apps are top priorities:
    • Business line
  • optimizing the user experience is their biggest mobile challenge.

Use Case

  • Supports >1 million mobile customers.
  • Supports 5k-10k mobile employees.
  • The API gateway helped support their mobile initiatives by:
    • Connected data with mobile apps
    • Enabled mobile app developers
    • Secured apps while optimizing user experience
    • Increased mobile app adoption
    • Secured the app to the API

Results

  • Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
  • improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.



More Research on CA API Management