TechValidate Research on CA API Management

Introduction

This case study of TransUnion LLC is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

Challenges

• Primary business goals of API Management project:
  • Retain existing customers and reduce churn
  • Improve operational efficiency and agility
  • Shift IT from a cost center to a profit center
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Open up data securely and capture new markets
  • Unlock the value of data and optimize the value chain
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Solutions to integrate and optimize activity across digital channels
  • Advanced analytics to understand and predict customer behavior
  • Adoption of Software as a Service to gain rapid access to digital capability
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Increased development velocity/project execution speed
  • Extended the brand reach into new markets
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile employees/customers / partners
  • Met regulatory compliance standards
• API programs benefited business by:
  • Opening up of new markets
  • Ability to attack and defend quickly
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer acquisition
  • Customer retention
  • Overall revenue
• Took > 3 months to go live with their first API Management project.

Introduction

This case study of a Fortune 500 automotive & transport company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goal of API Management project:
  • Budget initiatives supportive of business unit objectives
• Primary digital initiative for API Management project:
  • Expand engagement with the Internet of Things/Industrial Internet

Use Case

• Area digital transformation investments are directed:
  • Development of apps and services focused on digital channels
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenge after deploying API management:
  • Extended the brand reach into new markets
• API programs benefited business by:
  • Opening up of new markets
• Achieved significant measurable benefits from:
  • Customer acquisition

Introduction

This case study of a S&P 500 financial services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Develop new markets and create new revenue streams
  • Improve operational efficiency and agility
  • Make it easier for prospects to review and buy products
  • Shift IT from a cost center to a profit center
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
  • Provide an omni-channel experience
  • Open up data securely and capture new markets
  • Unlock the value of data and optimize the value chain
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Infrastructure and tools to accelerate software development/delivery
  • Infrastructure and tools to improve user experience
  • Solutions to integrate and optimize activity across digital channels
  • Adoption of Software as a Service to gain rapid access to digital capability
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Enterprise data (databases, data warehouses)
  • Legacy systems

Results

• Solved the following operational challenges after deploying API management:
  • Improved business / resource agility
  • Increased development velocity/project execution speed
  • Allowed integration with mobile employees/customers / partners
  • Adopt new business channels quickly
  • Met regulatory compliance standards
• API programs benefited business by:
  • Opening up of new markets
  • Creation of new routes to market
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • New income streams
  • Customer acquisition
  • Overall profit

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Improve operational efficiency and agility
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
  • Unlock the value of data and optimize the value chain
• Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Infrastructure and tools to accelerate software development/delivery
  • Infrastructure and tools to improve user experience
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Enterprise data (databases, data warehouses)
  • Legacy systems

Results

• Solved the following operational challenges after deploying API management:
  • Improved business / resource agility
  • Increased development velocity/project execution speed
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile employees/customers / partners
• API programs benefited business by:
  • Ability to attack and defend quickly
• Took 5 – 8 weeks to go live with their first API Management project.

Introduction

This case study of a state & local government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Improve operational efficiency and agility
  • Make it easier for prospects to review and buy products
• Primary digital initiative for API Management project:
  • Open up data securely and capture new markets
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Infrastructure and tools to accelerate software development/delivery
  • Infrastructure and tools to improve user experience
• Systems/environments that will be integrated with CA API Management:
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Improved business / resource agility
  • Increased development velocity/project execution speed
  • Reduced IT infrastructure costs
  • Improved data protection of critical corporate/customer information
• API programs benefited business by:
  • Creation of new business models
• Achieved significant measurable benefits from:
  • Customer acquisition
  • Customer retention
• Took > 3 months to go live with their first API Management project.

Introduction

This case study of a Fortune 500 automotive & transport company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goal of API Management project:
  • Differentiate service delivery
• Primary digital initiative for API Management project:
  • Provide an omni-channel experience
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Area digital transformation investments are directed:
  • Infrastructure and tools to improve user experience
• Systems/environments that will be integrated with CA API Management:
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Legacy systems

Results

• Solved the following operational challenge after deploying API management:
  • Improved business / resource agility
• API programs benefited business by:
  • Replacing legacy tools

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Make it easier for prospects to review and buy products
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Sensors/devices

Results

• Solved the following operational challenges after deploying API management:
  • Increased development velocity/project execution speed
• API programs benefited business by:
  • Creation of new routes to market
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer retention
  • Overall revenue
• Took > 3 months to go live with their first API Management project.

Introduction

This case study of Patient Engagement Advisors is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

Challenges

• Primary business goals of API Management project:
  • Improve operational efficiency and agility
  • Link IT projects to revenue generating initiatives
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
  • Open up data securely and capture new markets
• Uses digital transformation through ad hoc activity worked into other projects.

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Infrastructure and tools to accelerate software development/delivery
  • Infrastructure and tools to improve user experience
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Sensors/devices
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Increased development velocity/project execution speed
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile employees/customers / partners
  • Adopt new business channels quickly
• API programs benefited business by:
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer acquisition
  • Customer retention
• Took 5 – 8 weeks to go live with their first API Management project.

Introduction

This case study of a S&P 500 professional services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Retain existing customers and reduce churn
  • Differentiate service delivery
  • Develop new markets and create new revenue streams
• Primary digital initiatives for API Management project:
  • Expand engagement with the Internet of Things/Industrial Internet
  • Open up data securely and capture new markets
  • Unlock the value of data and optimize the value chain
• Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

• Areas digital transformation investments are directed:
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Adopt new business channels quickly
• API programs benefited business by:
  • Opening up of new markets
  • Creation of new routes to market
  • Creation of new business models
• Achieved significant measurable benefits from:
  • New income streams
  • Customer acquisition
• Took 5 – 8 weeks to go live with their first API Management project.

Introduction

This case study of a large enterprise consumer services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Develop new markets and create new revenue streams
  • Improve operational efficiency and agility
  • Gather insights on customers through any channel they do business
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
  • Provide an omni-channel experience
  • Open up data securely and capture new markets
• Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

• Areas digital transformation investments are directed:
  • Infrastructure and tools to accelerate software development/delivery
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile employees/customers / partners

Introduction

This case study of a federal government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Improve operational efficiency and agility
• Primary digital initiatives for API Management project:
  • Open up data securely and capture new markets

Use Case

• Areas digital transformation investments are directed:
  • Infrastructure and tools to accelerate software development/delivery
• Systems/environments that will be integrated with CA API Management:
  • Legacy systems

Results

• Solved the following operational challenges after deploying API management:
  • Reduced IT infrastructure costs
• API programs benefited business by:
  • Creation of new business models
• Achieved significant measurable benefits from:
  • Customer acquisition
  • Customer retention

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Develop new markets and create new revenue streams
• Primary digital initiatives for API Management project:
  • Open up data securely and capture new markets
• Uses digital transformation through ad hoc activity worked into other projects.

Use Case

• Areas digital transformation investments are directed:
  • Infrastructure and tools to accelerate software development/delivery
  • Solutions to integrate and optimize activity across digital channels
  • Adoption of Software as a Service to gain rapid access to digital capability
• Systems/environments that will be integrated with CA API Management:
  • Enterprise data (databases, data warehouses)
  • Legacy systems

Results

• Solved the following operational challenges after deploying API management:
  • Increased development velocity/project execution speed
  • Allowed integration with mobile employees/customers / partners
• API programs benefited business by:
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer acquisition
• Took > 3 months to go live with their first API Management project.

Introduction

This case study of a medium enterprise financial services company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Develop new markets and create new revenue streams
  • Improve operational efficiency and agility
  • Link IT projects to revenue generating initiatives
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Provide an omni-channel experience
  • Expand engagement with the Internet of Things/Industrial Internet
  • Open up data securely and capture new markets
  • Unlock the value of data and optimize the value chain
• Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Solutions to integrate and optimize activity across digital channels
  • CRM to coordinate activity across the customer lifecycle
• Systems/environments that will be integrated with CA API Management:
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenges after deploying API management:
  • Improved business / resource agility
  • Allowed integration with mobile employees/customers / partners
  • Adopt new business channels quickly
• API programs benefited business by:
  • Creation of new business models
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer acquisition
  • Customer retention
• Took 2 – 3 months to go live with their first API Management project.

Introduction

This case study of a state & local government is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Improve operational efficiency and agility
• Primary digital initiatives for API Management project:
  • Expand engagement with the Internet of Things/Industrial Internet
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • Cloud/IoT/Industrial Internet

Results

• Solved the following operational challenges after deploying API management:
  • Reduced IT infrastructure costs
• API programs benefited business by:
  • Ability to attack and defend quickly
• Took 2 – 3 months to go live with their first API Management project.

Introduction

This case study of a large enterprise media & entertainment company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Improve operational efficiency and agility
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Provide an omni-channel experience
  • Expand engagement with the Internet of Things/Industrial Internet
  • Open up data securely and capture new markets
• Uses digital transformation via separate, discrete initiatives (not always coordinated).

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Infrastructure and tools to accelerate software development/delivery
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • ERP systems (SAP, Oracle Financials)
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Sensors/devices
  • Enterprise data (databases, data warehouses)
  • Legacy systems

Results

• Solved the following operational challenges after deploying API management:
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile employees/customers / partners
  • Adopt new business channels quickly
  • Met regulatory compliance standards
• API programs benefited business by:
  • Ability to attack and defend quickly
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Share of key markets
• Took 2 – 4 weeks to go live with their first API Management project.

Introduction

This case study of a Global 500 health care company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Improve operational efficiency and agility
• Primary digital initiatives for API Management project:
  • Provide an omni-channel experience
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
• Systems/environments that will be integrated with CA API Management:
  • Mobile
  • Cloud/IoT/Industrial Internet

Results

• API programs benefited business by:
  • Ability to attack and defend quickly
• Achieved significant measurable benefits from:
  • New income streams
  • Customer acquisition
  • Customer retention
• Took 2 – 3 months to go live with their first API Management project.

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goal of API Management project:
  • Develop new markets and create new revenue streams
• Primary digital initiative for API Management project:
  • Open up data securely and capture new markets
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Area digital transformation investments are directed:
  • Content management to coordinate the use of digital assets
• Systems/environments that will be integrated with CA API Management:
  • Sensors/devices
  • Enterprise data (databases, data warehouses)

Results

• Solved the following operational challenge after deploying API management:
  • Improved data protection of critical corporate/customer information
• API programs benefited business by:
  • Opening up of new markets
• Took > 3 months to go live with their first API Management project.

Introduction

This case study of DATANIN LTD is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
  • Healthcare
• securing the entire mobile channel is their biggest mobile challenge.

Use Case

• Supports <100k mobile customers.
• Supports >10k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured apps while optimizing user experience
  • Secured the app to the API

Results

• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a Fortune 500 insurance company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• integrating with enterprise data is their biggest mobile challenge.

Use Case

• Supports <100k mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps
  • Enabled mobile app developers
  • Secured apps while optimizing user experience
  • Delivered convenient SSO across app types
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of a medium enterprise transportation services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Finance
  • Travel
  • Business line
• enabling mobile developers is their biggest mobile challenge.

Use Case

• Supports <100k mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of a state & local government is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• controlling access across app types is their biggest mobile challenge.

Use Case

• Supports <100k mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of a S&P 500 transportation services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Sales
  • Travel
• enabling mobile developers is their biggest mobile challenge.

Use Case

• Supports 100k-500k mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured the app to the API

Results

• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a medium enterprise computer software company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Content Management
• controlling access across app types is their biggest mobile challenge.

Use Case

• Supports 100k-500k mobile customers.
• Supports >10k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of a large enterprise energy & utilities company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• securing the entire mobile channel is their biggest mobile challenge.

Use Case

• Supports <100k mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured apps while optimizing user experience
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of Reliance Jio Infocomm Limited is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• controlling access across app types is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports >10k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps
  • Enabled mobile app developers
  • Secured apps while optimizing user experience
  • Increased mobile app adoption
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a large enterprise computer services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Healthcare
• securing the entire mobile channel is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports >10k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured apps while optimizing user experience
  • Secured the app to the API

Introduction

This case study of a Global 500 energy & utilities company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • media
• enabling mobile developers is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Enabled mobile app developers
  • Increased mobile app adoption
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a medium enterprise consumer services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Travel
• optimizing the user experience is their biggest mobile challenge.

Use Case

• Supports 500k-1m mobile customers.
• Supports <2k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.

Introduction

This case study of a Global 500 retail company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Finance
  • Travel
  • Healthcare
• securing the entire mobile channel is their biggest mobile challenge.

Use Case

• Supports 100k-500k mobile customers.
• Supports 2k-5k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Secured apps while optimizing user experience
  • Delivered convenient SSO across app types

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a large enterprise professional services company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• optimizing the user experience is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports 5k-10k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps
  • Enabled mobile app developers
  • Secured apps while optimizing user experience
  • Increased mobile app adoption
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.