TechValidate Research on CA API Management

Introduction

This case study of a state & local government is based on a May 2014 survey of CA Layer 7 customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased CA API Gateway to achieve the following:
  • Achieve greater business agility
• Solved the following challenges with CA API Gateway:
  • API Gateway served as a useful glue layer at a point in time that we were attempting to use widely deployed but poorly designed public XML schemas.

Use Case

• Uses CA API Gateway to expose APIs to the following:
  • Internal developers
  • External contracted developers
  • External open developers
  • Partners
• Has 11-25 APIs running using CA API Gateway.
• Connects to the following operating system end points with CA API Gateway:
  • Intel-based UNIX

Results

• Chose CA API Gateway over the following competitive options:
  • IBM DataPower
• Rates the following CA API Gateway capabilities as they compare to the competition:
  • performance: most differentiated
  • security: very differentiated
  • flexibility: most differentiated
  • integration: most differentiated
  • manageability (ops/analytics): most differentiated

Introduction

This case study of a small business computer software company is based on a June 2015 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary business goals of API Management project:
  • Differentiate service delivery
  • Make it easier for prospects to review and buy products
  • Improve employee productivity through a better IT experience
• Primary digital initiatives for API Management project:
  • Accelerate mobile app development
• Uses digital transformation as a fundamental part of everything they do.

Use Case

• Areas digital transformation investments are directed:
  • Development of apps and services focused on digital channels
  • Solutions to integrate and optimize activity across digital channels
• Systems/environments that will be integrated with CA API Management:
  • CRM systems (Siebel, Salesforce.com, MS Dynamics)
  • Mobile
  • Cloud/IoT/Industrial Internet
  • Sensors/devices

Results

• Solved the following operational challenges after deploying API management:
  • Increased development velocity/project execution speed
• API programs benefited business by:
  • Creation of new routes to market
  • Ability to act quickly on opportunities
• Achieved significant measurable benefits from:
  • Customer retention
  • Overall revenue
• Took > 3 months to go live with their first API Management project.