TechValidate Research on CA API Management

Introduction

This case study of a small business automotive & transport company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Travel
• enabling mobile developers is their biggest mobile challenge.

Use Case

• Supports 500k-1m mobile customers.
• Supports 2k-5k mobile employees.
• The API gateway helped support their mobile initiatives by:
  • Connected data with mobile apps
  • Enabled mobile app developers
  • Increased mobile app adoption
  • Secured the app to the API

Results

• Implementation of the CA API Gateway resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of Yale University is based on a May 2014 survey of CA Layer 7 customers by TechValidate, a 3rd-party research service.

Challenges

• Purchased CA API Gateway to achieve the following:
  • Assist mobile adoption for employees
  • Assist mobile adoption for customers
  • Support business growth objectives
  • Achieve greater business agility
• Solved the following challenges with CA API Gateway:
  • Improved the efficiency of business processes
  • Increased development velocity/project execution speed
  • Reduced IT infrastructure costs
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile customers
  • Met regulatory compliance standards

Use Case

• Uses CA API Gateway to expose APIs to the following:
  • Internal developers
  • External open developers
• Has 1-5 APIs running using CA API Gateway.
• Connects to the following operating system end points with CA API Gateway:
  • Microsoft Windows
  • OS X
  • Intel-based UNIX
  • IOS
  • Android

Results

• Chose CA API Gateway over the following competitive options:
  • IBM DataPower
  • SOA Software
• Rates the following CA API Gateway capabilities as they compare to the competition:
  • performance: most differentiated
  • security: most differentiated
  • flexibility: most differentiated
  • integration: most differentiated
  • manageability (ops/analytics): most differentiated
• Met customer goals with CA API Gateway in the following ways:
  • Created mobile app differentiation
  • Acquired new customers
  • Developed customer relationships
  • Improved customer loyalty