TechValidate Research on CA API Management

Introduction

This case study of a Global 500 chemicals company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Business line
• securing the entire mobile channel is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports <2k mobile employees.
• An API gateway helped support their mobile initiatives by:
  • Secured the app to the API

Results

• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal.

Introduction

This case study of a small business retail company is based on a May 2014 survey of CA Layer 7 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased CA API Gateway to achieve the following:
  • Support business growth objectives
  • Achieve greater business agility
  • Streamline the development process
  • Reduce Costs
  • Improve security
• Solved the following challenges with CA API Gateway:
  • Improved the efficiency of business processes
  • Increased development velocity/project execution speed
  • Reduced IT infrastructure costs
  • Extended their reach into new markets
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile customers

Use Case

• Uses CA API Gateway to expose APIs to the following:
  • Internal developers
  • External contracted developers
  • External open developers
  • Partners
• Has 1-5 APIs running using CA API Gateway.
• Connects to the following operating system end points with CA API Gateway:
  • Microsoft Windows
  • OS X
  • Intel-based UNIX
  • Windows Mobile

Results

• Chose CA API Gateway over the following competitive options:
  • Intel (Mashery)
  • SOA Software
  • WSO2, Oracle
• Rates the following CA API Gateway capabilities as they compare to the competition:
  • performance: differentiated
  • security: differentiated
  • flexibility: most differentiated
  • integration: very differentiated
  • manageability (ops/analytics): most differentiated
• Met customer goals with CA API Gateway in the following ways:
  • Developed customer relationships
  • Improved customer loyalty
  • Increased revenue