TechValidate Research on CA API Management

Introduction

This case study of a Global 500 telecommunications services company is based on a May 2014 survey of CA Layer 7 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased CA API Gateway to achieve the following:
  • Assist mobile adoption for customers
  • Improve security
• Solved the following challenges with CA API Gateway:
  • Improved data protection of critical corporate/customer information
  • Allowed integration with mobile customers

Use Case

• Uses CA API Gateway to expose APIs to the following:
  • External contracted developers
  • Partners
• Has 11-25 APIs running using CA API Gateway.
• Connects to the following operating system end points with CA API Gateway:
  • Intel-based UNIX
  • IOS
  • Android

Results

• Chose CA API Gateway over the following competitive options:
  • Intel (Mashery)
  • Apigee
  • Axway (Vordel)
• Rates the following CA API Gateway capabilities as they compare to the competition:
  • performance: very differentiated
  • security: very differentiated
  • flexibility: very differentiated
  • integration: most differentiated
  • manageability (ops/analytics): most differentiated
• Met customer goals with CA API Gateway in the following ways:
  • Improved customer loyalty

Introduction

This case study of a small business automotive & transport company is based on a September 2014 survey of CA Technologies API Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• The following types of mobile apps are top priorities:
  • Travel
• controlling access across app types is their biggest mobile challenge.

Use Case

• Supports >1 million mobile customers.
• Supports 5k-10k mobile employees.
• An API gateway helped support their mobile initiatives by:
  • Secured apps while optimizing user experience

Results

• Implementation of the CA API Gateway (formerly CA Layer 7 API Gateway) resulted in increased revenue and/or productivity.
• improved their ability to manage their developers’ access to approved APIs with their implementation of the CA API Developer Portal (formerly CA Layer 7 API Portal).