TechValidate Research on CounterPath Bria Teams

6 Charts


CounterPath Bria Teams Customer Research

How has Bria Teams impacted your organization?

Shortened our softphone deployment time
78%
Improved usage of existing and legacy VoIP investments
67%
Improved collaboration across internal and external participants
44%
Consolidated collaboration solutions (for calling, conferencing and meetings)
22%
Reduced travel budgets
11%

CounterPath Bria Teams Customer Research

Which of the following other solutions did you evaluate prior to selecting Bria Teams?

Skype for Business
78%
Zoiper
67%
Broadsoft UC One
22%
Join.me
22%
Slack
22%
Cisco
11%
Acrobits
0%

CounterPath Customer Research

Which features of Bria Teams (Bria X) do you value the most when compared against competitive solutions?

Support on multiple devices (Android, iOS, Mac, Windows)
71%
Simple, straight forward pricing
68%
Centralized admin portal for user configuration & setup
63%
Reliable voice quality
58%
Presence Status
24%
Secure protocol support - e.g. TLS, SRTP
18%
Messaging
16%
Screen Sharing
11%
Wide array of codec support
11%

CounterPath Customer Research

Assessing Bria Teams main feature usage among organizations:

Please rate your organization’s usage frequency of the following Bria Teams features.

Regularly (few/day) Occasionally (few/week) Seldomly (few/month) Never

Making outbound calls
Calling internally
Video calling
Instant messaging
Screen-sharing

CounterPath Customer Research

Which of the following other solutions did Bria Teams administrator evaluate prior to selecting Bria Teams?

Zoiper
69%
Skype for Business
57%
Cisco
20%
Join.me
20%
Slack
20%
Broadsoft UC One
6%
Acrobits
0%

CounterPath Customer Research

How would you rate Bria Teams?

39%
6%
33%
6%
6%
6%
3%
3%



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