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TechValidate Research on Booking.com for Business

These pages present data that TechValidate has sourced via direct research with verified customers and users of Booking.com for Business. TechValidate stands behind the authenticity of all published data. Learn more »



24 Published TechFacts

7 Published Charts

21 Published Case Studies



Selected Research Highlights


Booking.com for Business Customer Satisfaction Rating

The Power of Choice

Sergey Davidenko, a VP of Operations at Team Novo Nordisk, would be very likely to recommend Booking.com for Business because:

Booking.com has the biggest amount of hotels around the globe.

Booking.com for Business Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a January 2019 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Booking.com for Business has more hotel options!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • Rogue bookings and travel policy compliance
    • High cost of accommodations

Use Case

The key features and functionalities of Booking.com for Business that the surveyed company uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Accommodation choices

Results

The surveyed company achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Cost savings
    • Accommodation choices
  • Benefitted from the following as a result of Booking.com for Business:
    • Better rates
  • Saw a not at all in international accommodation choices as a result of Booking.com for Business.
  • Implementation with Booking.com for Business was very easy.

Booking.com for Business Case Study

Team Novo Nordisk

Introduction

This case study of Team Novo Nordisk is based on a December 2018 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service.

“When no other providers had any hotels available for a big conference at a small town in Germany, Booking.com had several available options.”

Challenges

The business challenges that led Team Novo Nordisk to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • Not enough accommodation choices internationally
    • Not enough information when booking hotels through GDS

Use Case

The key features and functionalities of Booking.com for Business that Team Novo Nordisk uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Accommodation choices
    • Time making bookings

Results

Team Novo Nordisk achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Cost savings
    • Accommodation choices
    • Time making bookings
  • Benefitted from the following as a result of Booking.com for Business:
    • More choices in international markets
    • Easier to find and book hotels
    • Better rates
  • Saw a very significant increase in international accommodation choices as a result of Booking.com for Business.
  • Implementation with Booking.com for Business was very easy.

Booking.com for Business Customer Research

Benefits of Using Booking.com for Business

And which of these benefits has your travel program experienced as a result of working with Booking.com for Business?

More accommodation choices
86%
Cost savings
81%
Helped improve traveler satisfaction
57%
Save time making bookings
38%
Reduced rogue bookings
29%
Simplified expenses and reporting
10%

Booking.com for Business Customer Research

Reasons for Using Booking.com

What are some of the reasons why you decided to start working with Booking.com for Business?

Cost savings
85%
More accommodation choices
85%
Help improve traveler satisfaction
60%
Save time making bookings
40%
Reduce rogue bookings
25%
Simplify expenses and reporting
20%

Booking.com for Business Customer Satisfaction Rating

A Procurement Analyst at a small business beverage company would be very likely to recommend Booking.com for Business because:

It’s a well-designed program with a good offering and solid execution.



More to Explore



About Booking.com for Business

Booking.com for Business is a tailored offering specifically focused on business travel to allow seamless booking and managing of business travel in the simplest, smartest and most rewarding way. Booking.com for Business works with major TMCs and online booking tools to allow seamless integration into corporate travel programs.

Booking.com for Business Website   Booking.com Website