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TechValidate Research on Booking.com for Business

These pages present data that TechValidate has sourced via direct research with verified customers and users of Booking.com for Business. TechValidate stands behind the authenticity of all published data. Learn more »



24 Published TechFacts

7 Published Charts

21 Published Case Studies



Selected Research Highlights


Booking.com for Business Customer Statistic

The Power of Choice

65% of surveyed organizations saw a significant increase in international accommodation choices as a result of Booking.com for Business.

65%

Booking.com for Business Customer Research

Benefits of Using Booking.com

Which of these benefits has your travel program experienced as a result of working with Booking.com for Business?

More accommodation choices
85%
Cost savings
80%
Helped improve traveler satisfaction
60%
Save time making bookings
40%
Reduced rogue bookings
30%
Simplified expenses and reporting
10%

Booking.com for Business Case Study

Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a November 2018 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Booking.com for Business has the right partnerships with TMCs and online booking tools.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • Not enough accommodation choices internationally
    • High cost of accommodations

Use Case

The key features and functionalities of Booking.com for Business that the surveyed company uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Accommodation choices
    • Traveler satisfaction
    • Simplifying expenses and reporting

Results

The surveyed company achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Accommodation choices
    • Traveler satisfaction
  • Benefitted from the following as a result of Booking.com for Business:
    • More choices in international markets
    • Easier to find and book hotels
    • Ability to see hotel details (i.e. reviews, amenities, location)
    • Better rates
  • Saw a significant increase in international accommodation choices as a result of Booking.com for Business.
  • Implementation with Booking.com for Business was very easy.

Booking.com for Business Case Study

Soft Serve Inc.

Introduction

This case study of SoftServe Inc. is based on a December 2018 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service.

“All reservations from your team in one place, accessible reporting.”

Challenges

The business challenges that led Soft Serve Inc. to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • Rogue bookings and travel policy compliance
    • Managing travel suppliers

Use Case

The key features and functionalities of Booking.com for Business that Soft Serve Inc. uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Time making bookings
    • Simplifying expenses and reporting

Results

Soft Serve Inc. achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Cost savings
    • Time making bookings
    • Rogue bookings
  • Benefitted from the following as a result of Booking.com for Business:
    • More choices in international markets
    • Access to alternative accommodations (i.e. condos and villas)
    • Ability to see hotel details (i.e. reviews, amenities, location)
  • Saw a significant increase in international accommodation choices as a result of Booking.com for Business.
  • Implementation with Booking.com for Business was very easy.

Booking.com for Business Customer Satisfaction Rating

Miriam Abujasen, a Global Travel Manager at Brightstar Corp., would be very likely to recommend Booking.com for Business because:

I have been dealing with Bradly Schwartz and his team since April 2018. My experience has been exceptional and very positive. After his initial sales pitch, we proceeded to implement Booking.com in the US using Amex GBT our TMC and we have had wonderful feedback from our travelers.

Booking.com for Business Customer Research

Reasons for Using Booking.com

What are some of the reasons why you decided to start working with Booking.com for Business?

Cost savings
85%
More accommodation choices
85%
Help improve traveler satisfaction
60%
Save time making bookings
40%
Reduce rogue bookings
25%
Simplify expenses and reporting
20%


More to Explore



About Booking.com for Business

Booking.com for Business is a tailored offering specifically focused on business travel to allow seamless booking and managing of business travel in the simplest, smartest and most rewarding way. Booking.com for Business works with major TMCs and online booking tools to allow seamless integration into corporate travel programs.

Booking.com for Business Website   Booking.com Website