TechValidate Research on Booking.com for Business

These pages present data that TechValidate has sourced via direct research with verified customers and users of Booking.com for Business. TechValidate stands behind the authenticity of all published data. Learn more »



24 Published TechFacts

7 Published Charts

21 Published Case Studies



Selected Research Highlights


Booking.com for Business Customer Research

Challenges With Booking Accommodations

What challenges did you face when booking accommodations?

High cost of accommodations
48%
Not enough information when booking hotels through GDS
38%
Travel department stretched too thin
29%
Rogue bookings and travel policy compliance
29%
Managing travel suppliers
14%

Booking.com for Business Customer Statistic

More International Options

21% of surveyed organizations saw a very significant increase in international accommodation choices as a result of Booking.com for Business.

21%

Booking.com for Business Customer Research

When booking accommodations internationally, to what extent has Booking.com for business increased the amount of choices you have?

Very significant increase: 21%
Significant increase: 47%
Moderate increase: 21%
Modest increase: 0%
Not at all: 11%

Booking.com for Business Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a December 2018 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • High cost of accommodations

Use Case

The key features and functionalities of Booking.com for Business that the surveyed company uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Time making bookings

Results

The surveyed company achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Cost savings
    • Accommodation choices
    • Time making bookings
    • Traveler satisfaction

Booking.com for Business Case Study

Global 500 Health Care Company

Introduction

This case study of a Global 500 health care company is based on a January 2019 survey of Booking.com for Business customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We use Booking.com to supplement our preferred hotel program. It provides travelers with greater choices all while increasing compliance to a corporate hotel program.”

“Booking.com for Business has the right partnerships with TMCs and online booking tools.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Booking.com for Business:

  • Prior to Booking.com, faced challenges of:
    • Rogue bookings and travel policy compliance
    • Travel department stretched too thin
    • High cost of accommodations

Use Case

The key features and functionalities of Booking.com for Business that the surveyed company uses:

  • Signed up with Booking.com for Business to improve:
    • Cost savings
    • Accommodation choices
    • Rogue bookings
    • Traveler satisfaction

Results

The surveyed company achieved the following results with Booking.com for Business:

  • As a result of using Booking.com for Business, improved:
    • Cost savings
    • Accommodation choices
    • Rogue bookings
    • Traveler satisfaction
  • Benefitted from the following as a result of Booking.com for Business:
    • More choices in international markets
    • Better rates
  • Saw a significant increase in international accommodation choices as a result of Booking.com for Business.
  • Implementation with Booking.com for Business was easy.

Booking.com for Business Customer Satisfaction Rating

Hans Lehrburger, a Travel Manager at Thyssenkrupp AG, would be very likely to recommend Booking.com for Business because:

Booking.com for Business offers many hotels away from the big cities, and Genius rates help us to save costs.



More to Explore



About Booking.com for Business

Booking.com for Business is a tailored offering specifically focused on business travel to allow seamless booking and managing of business travel in the simplest, smartest and most rewarding way. Booking.com for Business works with major TMCs and online booking tools to allow seamless integration into corporate travel programs.

Booking.com for Business Website   Booking.com Website