TechValidate Research on BlueJeans by Verizon

97 Case Studies – Page 4 of 4


BlueJeans Network Case Study

Wurth Wood

Introduction

This case study of Wurth Wood is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans has truly added benefit to all aspects of our business operations. From an IT perspective, BlueJeans is self-sustaining, requires little to no support and the users are avidly booking and conducting their meetings from all types of devices.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • The need to reduce travel expenditures
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Post-sale experience (onboarding, support, training)
  • Integrates 2 different video conferencing systems into BlueJeans.
  • Replace the following with BlueJeans:
    • GoToMeeting
    • Polycom

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Polycom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Galaxy Entertainment De Venezuela C.A.

Introduction

This case study of Galaxy Entertainment De Venezuela C.A. is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans helps improve communications in an unimaginable way, since we work in a corporation with different collaborators in several countries across Latin America. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Denta Quest Foundation

Introduction

This case study of DentaQuest foundation is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans revolutionized remote work and created the capacity for a fully remote team to work seamlessly as if in same room.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
    • Post-sale experience (onboarding, support, training)
  • Replaced the following with BlueJeans:
    • Cisco Webex
    • GoToMeeting
    • Zoom

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Zoom
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Photon

Introduction

This case study of Photon is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Not even a day at Photon without Bluejeans.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • Limited visibility into meeting status or reporting capabilities across VC platforms
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, pieces of training, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Zoom
    • Polycom
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing video conferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Noble Energy

Introduction

This case study of Noble Energy is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Blue jeans is miles ahead of the competition and has saved us a lot of time.”

Challenges

The business challenges that led Noble Energy to evaluate and ultimately select BlueJeans Network:

  • The inability to easily connect existing video conferencing investments across meetings
  • The need to reduce travel expenditures

Noble Energy purchased BlueJeans:

  • For its ease of use – it requires little-to-no training,
  • For its video / audio quality,
  • For its security features / certifications
  • To integrate at least 6 different video conferencing systems,
  • And…it was recommended by a peer / colleague

Noble Energy replaced the following with BlueJeans:

  • Cisco Webex
  • Skype for Business

Use Case

Noble Energy primarily uses BlueJeans for:

  • Hosting internal meetings (1-1, team meetings)
  • Video-enablement of conference rooms
  • Hosting external meetings with customers, vendors, partners

Results

Noble Energy selected BlueJeans over:

  • Cisco (TelePresence or Spark)
  • Webex
  • Skype for Business
  • Polycom

…and they achieved the following results following their BlueJeans deployment:

  • Increased video conferencing by 21-40%
  • Improved usage of existing videoconferencing investments / technology
  • Improved visibility and reporting of enterprise-wide video conferencing usage
  • Reduction in travel/budget
  • Consolidation of collaboration solutions (web, audio, video)
  • Reduction in trouble tickets for video conferencing support
  • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Philadelphia College of Osteopathic Medicine

Introduction

This case study of Philadelphia College of Osteopathic Medicine is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Blue Jeans has been an invaluable meeting and collaboration platform for our Medical Residency Programs participating in the Single GME Accreditation System transition process. Blue Jeans allows us to leverage our institutional investment in high quality videoconferencing systems and AV systems to collaborate with outside hospitals and attending physicians via laptops, tablets, and even mobile phones.”

Challenges

The business challenges that led Philadelphia College of Osteopathic Medicine to evaluate and ultimately select BlueJeans Network:

  • The inability to easily connect existing video conferencing investments across meetings
  • Limited visibility into meeting status or reporting capabilities across VC platforms
  • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    *Too many endpoints to support with existing resources

They purchased BlueJeans:

  • For its ease of use – requires little-to-no training,
  • For its Video / Audio quality,
  • And to integrate 2 different video conferencing systems providing users a single user interface

Use Case

Philadelphia College Of Osteopathic Medicine uses BlueJeans to:

  • Host internal meetings (1-1, team meetings)
  • Video-enable conference rooms
  • Host external meetings with customers, vendors, partners

Results

Philadelphia College Of Osteopathic Medicine selected BlueJeans over:

  • Zoom
  • Polycom

…and they achieved the following results from their BlueJeans deployment:

  • Increased video conferencing by 41-60%.
  • Improved usage of existing videoconferencing investments and technology
  • Improved collaboration across internal teams, external partners, agencies, consultants
  • Consolidation of collaboration solutions (web, audio, video)
  • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Penn State University – College of The Liberal Arts

Introduction

This case study of Penn State University – College of the Liberal Arts is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans has enabled us to be able to produce course share classes at a much more professional level than we could without it or with other competing services.”

Challenges

Penn State University’s Video Conferencing Challenges

  • The inability to easily connect existing video conferencing investments across meetings
  • Poor usage, uptake and adoption of current video conferencing investments
  • Too much IT support required for video meetings
  • The need to reduce travel expenditures
  • Limited visibility into meeting status or reporting capabilities across video conferencing platforms
  • The need for synchronized audio and video for language classes.

Penn State University purchased BlueJeans for its:

  • Ease of use – requires little-to-no training
  • Video / Audio quality
  • Management & analytics functionality
  • Ability to schedule concurrent meetings – critical for someone supporting an organization.
  • Ability to create interoperability across 4 existing different video conferencing systems

Use Case

Penn State University uses BlueJeans to:

  • Host internal meetings (1-1, team meetings)
  • Conduct large-scale video events (all-hands, company-wide meetings, trainings, etc.)
  • Hold public Webinars / Videocasts
  • Video-enable multiple conference rooms
  • Host external meetings with customers, vendors, partners
  • Conduct classes and course share between multiple universities

Results

Penn State University selected BlueJeans over:

  • Webex
  • Skype for Business
  • Zoom
  • Polycom
  • Google Meet (Hangouts)

…and they achieved the following results following implementation:

  • More than doubled video conferencing usage
  • Improved usage of existing videoconferencing investments / technology
  • Improved visibility and reporting of enterprise-wide video conferencing usage
  • Improved collaboration across internal teams, external partners, agencies, consultants
  • Experienced a reduction in travel / budget
  • Consolidated multiple collaboration solutions (web, audio, video)
  • Reduced trouble tickets for video conferencing support
  • Decreased wasted meeting minutes
  • Increased number of endpoints supported with available resources
  • Delivered smooth, uninterrupted course share experiences going from slide show to videos to other content.
  • Provided a very professional classroom experience for a language and cultures class with multiple universities



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