TechValidate Research on BlueJeans by Verizon

97 Case Studies – Page 3 of 4


BlueJeans Network Case Study

Media & Entertainment Company

Introduction

This case study of a medium enterprise media & entertainment company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Everyone loves how self-sufficient they are with BlueJeans. They have total control over their own account. The interface is very attractive and simple, so everyone has adapted very quickly!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • Limited visibility into meeting status or reporting capabilities across VC platforms
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
    • Security features/certifications
  • Replace the following with BlueJeans:
    • Polycom, Google Hangouts

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Polycom
    • Google Meet (Hangouts)
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Real Estate Company

Introduction

This case study of a medium enterprise real estate company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans is very easy to use and easy to communicate with other workers.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • The need to reduce travel expenditures
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Public Webinars/Videocasts

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Polycom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget

BlueJeans Network Case Study

Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has allowed our community to collaborate with colleagues across the world.

The days of phone conferences where people do not fully pay attention are over. With BlueJeans Meetings, everyone is engaged."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
  • Replaced the following with BlueJeans:
    • GoToMeeting
    • Conference Plus

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Public Webinars/Videocasts

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • Zoom
    • Polycom
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)

BlueJeans Network Case Study

Real Estate Company

Introduction

This case study of a medium enterprise real estate company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans Events allowed us to easily reach all of our staff with little to no IT intervention required.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • LifeSize
    • Zoom
    • Google Meet (Hangouts)
    • Highfive, Livestream
  • Increased video conferencing by 61-80% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Fortune 500 Insurance Company

Introduction

This case study of a Fortune 500 insurance company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has demonstrated how easy video conferencing can be, providing our C-level executives a great experience video conferencing with European investors, and giving our leadership/management a great option for video calling as use cases arise.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • The need to reduce travel expenditures
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
  • Integrates 2 different video conferencing systems into BlueJeans.
  • Replace the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Reduction in travel/budget
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Successfully combining web with legacy video conferencing equipment was our primary goal. That was achieved.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • The need to reduce travel expenditures
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 4 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Google Meet (Hangouts)
  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Much better time utilization due to video conferencing in remote locations instead of traveling to the central location.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Skype for Business
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Fortune 500 Retail Company

Introduction

This case study of a Fortune 500 retail company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Wonderful tool to tie in existing products, and existing users, with internal and external partners without much training.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Limited visibility into meeting status or reporting capabilities across VC platforms
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Management & analytics functionality
    • Post-sale experience (onboarding, support, training)
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 4 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Polycom
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans is a keeper, the relative ease of use helps enable the less IT savvy employees with video conferencing capabilities.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • The need to reduce travel expenditures
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
  • Replace the following with BlueJeans:
    • Skype for Business

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Polycom
  • Increased video conferencing by 61-80% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our usage of BlueJeans has grown dramatically. We have been able to make meetings more efficient and include remote people who are out of the office that would otherwise would not have been included. So the effectiveness of meetings has also increased.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Recommended by a peer/colleague
  • Replaced the following with BlueJeans:
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Skype for Business
    • Zoom
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources
    • Acceptance of Video as the leading form of communications within the company. Video First.

BlueJeans Network Case Study

Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Easy to use and allows everyone to create their own video conference.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
  • Replaced the following with BlueJeans:
    • Fuze

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • LifeSize
    • Zoom
    • Google Meet (Hangouts)
  • Increased video conferencing by 41-60% after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing video conferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget

BlueJeans Network Case Study

Small Business Energy & Utilities Company

Introduction

This case study of a small business energy & utilities company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans gave us the ability to conference with vendors and business that was not possible before.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
  • Integrates 3 different video conferencing systems into BlueJeans.

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Polycom
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Has allowed our team, which has several remote people, to meet and communicate without having to travel to the office. Also, the team member that primarily drives the meetings as the host is blind and uses screen reading software and this was the only product we could find that worked well, was easy to use, and was accessible with screen reading software.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Accessible for blind users using screen reading software
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Accessible with screen reading software for blind users
  • Replaced the following with BlueJeans:
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • GoToMeeting
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes

BlueJeans Network Case Study

Large Enterprise Hospitality Company

Introduction

This case study of a large enterprise hospitality company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has provided a much more stable and user-friendly video conferencing solution. Meetings have been more effective due to the ease of set up and lack of dropped calls.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
  • Integrates 2 different video conferencing systems into BlueJeans.
  • Replaced the following with BlueJeans:
    • Cisco Webex
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Provides an immediate solution to the historically kludgy process of meeting online with external parties, which is crucial to our continued success.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Inter-operability of existing resources and platforms insufficient to bridge disparate groups
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • LifeSize
    • Polycom
    • Google Meet (Hangouts)
    • Consumer Skype, Vidyo
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in trouble tickets for video conferencing support
    • Reduced manual intervention by technicians to enable conferencing to desktop users

BlueJeans Network Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Brings everyone in our global organization together to work better and more as a team.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
  • Replaced the following with BlueJeans:
    • GoToMeeting
    • Skype for Business

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • Google Meet (Hangouts)
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)

BlueJeans Network Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Finally, BlueJeans was the software that we actually felt good to deploy to EVERYONE. When we used GoToMeeting, it was like “you NEED video conferencing? Oh, OK, but… you’re not going to like it…”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • Limited visibility into meeting status or reporting capabilities across VC platforms
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Many of our clients use it
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
    • Many of our clients use it and we want to impress them!
  • Replace the following with BlueJeans:
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, pieces of training, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Zoom
    • Google Meet (Hangouts)
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“End users are very happy, BlueJeans is a perfect solution for audio/video.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 4 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Polycom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing video conferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“No more waiting for IT to help connect while the client is waiting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Blue Jeans has enabled us to greatly expand the range of what we can do – in teaching, research, collaborations, outreach. We have a reliable tool that permits us to try new things that expand the impact of the university.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Desire to expand the use of video to encourage collaboration with domestic and foreign partners, expand offerings in the classroom and outreach to various communities and audiences
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 6 or more different video conferencing systems into BlueJeans
  • Uses BlueJeans primarily in:
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners
    • Teaching – guests in classrooms, semester-long live connections with distant partners, meetings, interviews, dissertation defenses

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Zoom
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources
    • Expanded opportunities to collaborate with distant partners, improve connections with the world

BlueJeans Network Case Study

Medium Enterprise Electronics Company

Introduction

This case study of a medium enterprise electronics company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has a large impact based on video/audio quality and the interface is user friendly.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to reduce travel expenditures
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
  • Increased video conferencing by 81-100% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Reduction in travel/budget
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Students and professors enjoying better live interaction.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • more quality price-effective endpoint options- particularly one with great echo-cancelling and noise-reduction.
  • Purchased BlueJeans for it’s:
    • worked more seamlessly with LMS system (Canvas) and allowed better multipresence.
  • Integrates None – we only use BlueJeans for our videoconferencing different video conferencing systems into BlueJeans.
  • Replace the following with BlueJeans:
    • Lifesize

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Live online education

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • LifeSize
  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Seemingly better bandwidth utilization in simultaneous endpoint presence.

BlueJeans Network Case Study

Fortune 500 Transportation Services Company

Introduction

This case study of a Fortune 500 transportation services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We see an increase in people using this technology because of the ease of use and the quality of the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Zoom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“It has allowed us to leverage our old room systems (Polycom) along with more modern USB-type setups.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague
    • Management & analytics functionality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • LifeSize
    • Polycom
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Shepell.Fgi

Introduction

This case study of Shepell.fgi is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Better feel to our video experience with clients.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Easy to use, user friendly, enhanced admin use
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Recommended by a peer/colleague
    • Management & analytics functionality
    • Security features/certifications
    • Post-sale experience (onboarding, support, training)
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants

BlueJeans Network Case Study

Northwest Nazarene University

Introduction

This case study of Northwest Nazarene University is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“I do really like the platform and it has worked well within our organization. As more people use it, more people appreciate how easy it is to use and the quality of the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)
  • Replaced the following with BlueJeans:
    • Cisco Webex
    • Adobe Connect

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Polycom
    • Adobe Connect – not sure about others
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)

BlueJeans Network Case Study

Ross School Of Business

Introduction

This case study of Ross School of Business is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“We are currently doing a lot more video conferences as a result.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Google Meet (Hangouts)
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Ross University School Of Medicine – eCom

Introduction

This case study of Ross University School Of Medicine – eCom is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“We have been able to reach thousands of more potential students since before we began using BlueJeans. The video and audio quality is great and the ease of use makes everyone happy.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
    • Simplicity on Facebook Live streaming and recording. 360 FB Live video support would be fantastic!
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Public Webinars/Videocasts
    • Broadcasting/Live Streaming to Facebook Live

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • LifeSize
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Network Case Study

Lamar CISD

Introduction

This case study of LAMAR CISD is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans is a great product. There are many other products that I have tested and tried that don’t live up to their hype; BlueJeans does!!! I also am thankful that if my educators are using it internationally or nationally it is always DEPENDABLE!”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to reduce travel expenditures
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Education K-12

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • Zoom
    • Polycom
  • Increased video conferencing by 61-80% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Fuller Theological Seminary

Introduction

This case study of Fuller Theological Seminary is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“The essentially unlimited supply in videoconferencing greatly increased the demand (tripled in the past two years), changing the way departments work and interact across all our campuses.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Too many endpoints to support with existing resources
    • The need for a cloud-based rather than local solution
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Management & analytics functionality
    • pricing model and scalability
  • Replaced the following with BlueJeans:
    • Polycom RMX

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners
    • Site-to-site and online classes

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • LifeSize
    • Zoom
    • Polycom
    • vidyo
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources



More Research on BlueJeans by Verizon