TechValidate Research on BlueJeans by Verizon


BlueJeans Network Case Study

Real Estate Company

Introduction

This case study of a medium enterprise real estate company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans Events allowed us to easily reach all of our staff with little to no IT intervention required.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • LifeSize
    • Zoom
    • Google Meet (Hangouts)
    • Highfive, Livestream
  • Increased video conferencing by 61-80% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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