TechValidate Research on BlueJeans by Verizon


BlueJeans Rooms with Dolby hardware Case Study

BTG PLC

Introduction

This case study of BTG plc is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Before we implemented our BlueJeans Dolby Conference phones, meeting room experiences were varied and challenging, support overheads were high, and users would attend meetings early in order to get the conference equipment ready. After implementing the equipment less time is lost, meetings are more interactive and result in greater productivity. The feedback from the business has been fantastic!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 11-20 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 11-20 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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