TechValidate Research on BlueJeans by Verizon

BlueJeans Case Study



This case study of Welthungerhilfe is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“We have the ability to train all of our IT guys from this platform which saves us time and money.”


The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
  • BlueJeans replaced or was chosen over the following vendors:
    • Webex

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Interoperability with video conferencing room systems
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems


The surveyed organization achieved the following results with BlueJeans:

  • Agrees that BlueJeans helps with the following:
    • Improving employee productivity with a simple user experience: Agree
    • Helping teams complete projects faster: Agree
    • Saving them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • Enabling them to get more value out of their existing video conferencing systems: Agree
    • Enabling teams to do their best work: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • Building a stronger internal company culture: Agree
    • Enabling teams to work productively how and where they want: Agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $25K – 99K
    • Legacy Web conferencing subscription: $25K – 99K
    • Legacy Webinar platform subscription: $25K – 99K
    • Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
    • Telephone or other audio conferencing equipment: $100K – 499K
    • Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
    • Proprietary video conferencing services: $25K – 99K
    • Professional Services: $25K – 99K
  • Achieved quantifiable savings in their annual travel budget since using BlueJeans.

About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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