TechValidate Research on BlueJeans by Verizon

BlueJeans Network Case Study

Small Business Financial Services Company


This case study of a small business financial services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Has allowed our team, which has several remote people, to meet and communicate without having to travel to the office. Also, the team member that primarily drives the meetings as the host is blind and uses screen reading software and this was the only product we could find that worked well, was easy to use, and was accessible with screen reading software.”


The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Accessible for blind users using screen reading software
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Accessible with screen reading software for blind users
  • Replaced the following with BlueJeans:
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners


The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • GoToMeeting
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes

About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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