TechValidate Research on BlueJeans by Verizon

BlueJeans Network Case Study

Educational Institution


This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Blue Jeans has enabled us to greatly expand the range of what we can do – in teaching, research, collaborations, outreach. We have a reliable tool that permits us to try new things that expand the impact of the university.


The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Desire to expand the use of video to encourage collaboration with domestic and foreign partners, expand offerings in the classroom and outreach to various communities and audiences
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 6 or more different video conferencing systems into BlueJeans
  • Uses BlueJeans primarily in:
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners
    • Teaching – guests in classrooms, semester-long live connections with distant partners, meetings, interviews, dissertation defenses


The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Zoom
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources
    • Expanded opportunities to collaborate with distant partners, improve connections with the world

About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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