TechValidate Research on BlueJeans by Verizon


BlueJeans Network Case Study

Northwest Nazarene University

Introduction

This case study of Northwest Nazarene University is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“I do really like the platform and it has worked well within our organization. As more people use it, more people appreciate how easy it is to use and the quality of the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)
  • Replaced the following with BlueJeans:
    • Cisco Webex
    • Adobe Connect

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Public Webinars/Videocasts
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Polycom
    • Adobe Connect – not sure about others
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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