TechValidate Research on BlueJeans by Verizon

BlueJeans by Verizon Case Study

Preferred Rate


This case study of Preferred Rate is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.


The business challenges that led the profiled company to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Wanted better pricing
  • Wanted better security
  • Wanted a more reliable solution

They were influenced to select BlueJeans due to the following:

  • Ease-of-use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed company uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said they and/or their team use BlueJeans as an alternative to the tool that is provided by their organization.
  • Have been a customer for 3-6 months.

Learned about Bluejeans through the following:

  • Customer referrals

Were using the following solutions prior to using Bluejeans by Verizon:

  • GoToMeeting
  • Zoom


The surveyed company achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Agree
  • Browser experience: Agree
  • Management controls: Somewhat Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Reduced meeting join times and meeting complexity
  • Saved money
  • Mitigated security risks & data privacy threats

About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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