BlueJeans by Verizon Dakotas Conference Umc

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BlueJeans Case Study

Dakotas Conference Umc

Introduction

This case study of Dakotas Conference UMC is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Our non-profit has been able to recruit and integrate volunteers for board positions more easily, knowing they would be able to participate without extra travel time, which we do not reimburse.

Our executive cabinet has been able to interview candidates at remote locations more easily than before, and they appreciate the simplicity."

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

Prompted to invest in BlueJeans after experiencing the following challenges:
- Too much IT support required for video meetings
- Poor collaboration across remote teams, external partners, agencies, and/or consultants
- Poor usage, uptake, and adoption of current video conferencing investments
- Too many endpoints to support with existing resources
BlueJeans replaced or was chosen over the following vendors:
- GoTo Meeting
- Cisco (Telepresence or Spark)
- Zoom
- Pexip

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

Uses the following App integrations with BlueJeans:
- Microsoft Office365
- Slack
Invested into BlueJeans because of its:
- Ease of use (requires little-to-no training)
- Video quality
- Interoperability with video conferencing room systems
- Consistent and unified experience across desktop, mobile, and rooms
Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
- User experience
- Video quality
- Not needing to be downloaded for external users
- Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed organization achieved the following results with BlueJeans:

Agrees with the following statements:
- BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
- Using BlueJeans helps teams complete projects faster: Agree
- BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
- BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
- BlueJeans enables teams to do their best work: Agree
Agrees with the following statements:
- Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
- Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
- BlueJeans helps them build a stronger internal company culture: Agree
- BlueJeans enables teams to work productively how and where they want: Strongly agree
Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
- Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
- Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
Saved $50,000 across all areas since using BlueJeans.
Achieved the following quantifiable benefits since using BlueJeans:
- Annual travel savings

TechValidate Research on BlueJeans by Verizon

Dakotas Conference Umc

Introduction

Challenges

Use Case

Results

Organization Profile

About BlueJeans

About This Data