TechValidate Research on BlueJeans by Verizon

BlueJeans by Verizon Case Study

United Financial Credit Union


This case study of United Financial Credit Union is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

“Very easy to use, and extremely fast to set up.”


The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Needed a video conferencing software at a reasonable price.

They were influenced to select BlueJeans due to the following:

  • World-class audio
  • HD video
  • Ease of use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said Bluejeans is their primary video conferencing service and they use it for the majority of our internal and external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • I was not using any video conferencing service


The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Strongly Agree
  • Browser experience: Strongly Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Enhanced organizational culture
  • Saved money

About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on BlueJeans by Verizon