TechValidate Research on BlueJeans by Verizon


BlueJeans Network Case Study

Small Business Energy & Utilities Company

Introduction

This case study of a small business energy & utilities company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans gave us the ability to conference with vendors and business that was not possible before.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
  • Integrates 3 different video conferencing systems into BlueJeans.

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Polycom
  • Increased video conferencing by <20% (less than 20% increase in videoconferencing usage) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Reduction in travel/budget
    • Increased number of endpoints supported with available resources




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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