BlueJeans by Verizon Photon

BlueJeans Network Case Study

Photon

This case study of Photon is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Not even a day at Photon without Bluejeans.”

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

Top drivers for purchasing BlueJeans was:
- The inability to easily connect existing video conferencing investments across meetings
- Poor usage, uptake and adoption of current video conferencing investments
- Too much IT support required for video meetings
- Limited visibility into meeting status or reporting capabilities across VC platforms
- Poor collaboration across remote teams, external partners, agencies, and/or consultants
- The need to consolidate audio/document/video conferencing systems
- Too many endpoints to support with existing resources
Purchased BlueJeans for it’s:
- Ease of use – requires little-to-no training
- Video/Audio quality

The key features and functionalities of BlueJeans Network that the surveyed company uses:

Integrates 2 different video conferencing systems into BlueJeans.
Uses BlueJeans primarily in:
- Hosting internal meetings (1-1, team meetings)
- Large-scale video events (all-hands, company-wide meetings, pieces of training, etc.)
- Video-enablement of conference rooms
- Hosting external meetings with customers, vendors, partners

The surveyed company achieved the following results with BlueJeans Network:

Purchased BlueJeans over:
- Cisco (TelePresence or Spark)
- Webex
- Skype for Business
- Zoom
- Polycom
Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
Saw the following benefits with BlueJeans:
- Improved usage of existing video conferencing investments/technology
- Improved visibility and reporting of enterprise-wide video conferencing usage
- Improved collaboration across internal teams, external partners, agencies, consultants
- Consolidation of collaboration solutions (web, audio, video)
- Increased number of endpoints supported with available resources