TechValidate Research on BlueJeans by Verizon

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BlueJeans Network Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

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“End users are very happy, BlueJeans is a perfect solution for audio/video.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 4 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Polycom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing video conferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organization Size:
State & Local

Industry:
Government

About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans Network

Source: TechValidate survey of a State & Local Government
Validated
  Published: Apr. 20, 2018   TVID: 53D-3FD-B9C




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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