TechValidate Research on BlueJeans by Verizon


BlueJeans Case Study

GSN – Game Show Network, LLC

Introduction

This case study of GSN- Game Show Network, LLC is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Our business and support teams are using BlueJeans over a variety of other channels like Polycom, Cisco through diverse mediums like corporate lease line, home broadband, 4G mobile connections and across devices of MacOS, iOS, Windows, Android without any difference in their audio/video conference experience and that matters a lot since it makes communication easy, faster and more effective.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Needing to reduce travel expenditures

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Google G Suite
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Integrations with collaboration, productivity, scheduling tools
    • Interoperability with video conferencing room systems
    • Management & analytics functionality
    • Consistent and unified experience across desktop, mobile, and rooms
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Not needing to be downloaded for external users

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
    • BlueJeans enables teams to do their best work: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on BlueJeans by Verizon