TechValidate Research on BlueJeans by Verizon

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BlueJeans by Verizon Case Study

Cherokee County Water & Sewerage Authority

Introduction

This case study of Cherokee County Water & Sewerage Authority is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

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Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Wanted a more reliable solution

They were influenced to select BlueJeans due to the following:

  • Ease-of-use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said BlueJeans is only used by specific individuals/teams in their organization to perform their external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • I was not using any video conferencing service

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Agree
  • Mobile experience: Agree
  • Browser experience: Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement

Organization Profile

Organization:
Cherokee County Water & Sewerage Authority

Organization Size:
State & Local

Industry:
Government

About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans by Verizon

Source: Joey Buice, IT Professional, Cherokee County Water & Sewerage Authority
Validated
  Published: Sep. 2, 2021   TVID: 2F5-E61-F89




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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