TechValidate Research on BlueJeans by Verizon


BlueJeans Case Study

TPS Real Estate

Introduction

This case study of TPS Real Estate is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“By using BlueJeans, our video collaborations with 3rd-party companies has become easier and better.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • LifeSize

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across desktop, mobile, and rooms
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Reliability
    • Ability to use on mobile
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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