TechValidate Research on Blackboard K-12 Community and Parent Engagement

These pages present data that TechValidate has sourced via direct research with verified customers and users of Blackboard K-12 Community and Parent Engagement. TechValidate stands behind the authenticity of all published data. Learn more »



3,024 Customers Surveyed

18,853 Data Points Collected

663 Published TechFacts

30 Published Charts

54 Published Case Studies



Selected Research Highlights


Case Study: Ridgeland School District 122 (IL)

Introduction

This case study of RIDGELAND SD 122 is based on a October 2015 survey of Blackboard Communications Products customers by TechValidate, a 3rd-party research service.

Challenges

  • Trying to better engage their K-12 community by addressing the following challenges:
    • Communication issues with parents/community
    • A lack of tool options for communication
  • Would search for a comprehensive communication solution to better engage their K-12 community if they faced the following challenges:
    • Low community/parent involvement
    • Communication with parents/community
  • Very likely to select a single vendor for a comprehensive communication solution if it could save time, money, or staffing resources.

Use Case

  • Would purchase a single vendor for a comprehensive communication solution if it provided the following:
    • A single invoice
    • One communications hub
    • A support team and consistent processes
    • Security updates and compliance
    • Safe, reliable hosting
    • Professional services – access to implementation, migration, consultation, training, user guides, how-to webinars, and more
    • Comprehensive reporting
  • Relies on the following systems integration the most:
    • Online digital flyers
    • Student Information Systems
    • Online school payments
  • Uses the following communication products to inform their K-12 community:
    • Website
    • Mass notification system

Results

  • Believes that greater community and parent engagement would have a very significant impact in helping to improve student achievement.
  • Uses the following metrics to measure their K-12 community and parent engagement:
    • # of website subscribers
    • # of social media followers
    • # of phone calls requesting information
    • # of people at events

Blackboard Mobile Communications App Customer Research

How do you measure the effectiveness of your community engagement initiatives?

Participation in events
83%
Social media metrics
64%
Website traffic
61%
Parent/teacher meeting attendance
31%
Media coverage
28%
Back-to-school night
19%
Number of phone calls to the district office
15%
Fundraising activities
14%
School board meeting attendance
12%
Town hall attendance
11%
Inbound email volume
10%
Other
9%

Blackboard Web Community Manager Customer Research

Thinking about your district’s level of community engagement over the past three years, would you say it is…

Increased
56%
Increased significantly
21%
Stayed the same
21%
Decreased
2%
Decreased significantly
0%

Case Study: Black Horse Pike Regional School

Introduction

This case study of Black Horse Pike Regional School is based on a January 2015 survey of Centricity2 web hosting customers by TechValidate, a 3rd-party research service.

“The support I receive from Schoolwires is outstanding.”

“The website has been well received.”

Challenges

  • Searched for a new web hosting and content management system to solve the following:
    • Did not have a way to improve or increase family engagement and community outreach through two-way communication tools
    • Not having the ability to offer a secure intranet for staff and groups of users
    • Unreliable hosting and frequent downtime
    • Difficulty using the system, as a result content was not updated on a regular basis
  • Implemented Schoolwires Centricity2 web hosting and content management system for the following reasons:
    • Ability for teachers to create classroom pages to connect and engage students and parents with assignments, videos, curriculum, photos, and other learning tools
    • Ability to create a consistent and uniform brand across the entire district
    • Professional website designs that are aesthetically pleasing and easy to navigate

Use Case

  • Chose Schoolwires Centricity2 web hosting and content management system because of the following solutions:
    • Functionality such as news, alerts, push notifications, announcements, calendars, and virtual backpacks to keep families and community informed
    • Classroom websites that can be secured to provide collaborative learning environments for teachers, parents, and students
    • Mobile communications options such as a Web App, Mobile Communications App, and Responsive Web Design
    • Brand consistency and uniformity
  • Uses the following features of Schoolwires Centricity2 content management system:
    • forms and surveys
    • videos and podcasts

Results

  • Realized the following since deploying Schoolwires Centricity2 web hosting and content management system:
    • Improved overall school-home communications
    • Aesthetically pleasing district and school websites that are functional, branded, and users can easily navigate
    • Information accessibility and transparency has improved community support and public relations
    • Hosting reliability with little to no downtime

Los Alamos Public Schools searched for a new web hosting and content management system because they did not have a way to improve or increase family engagement and community outreach through two-way communication tools with their prior solution.

Santa Ana Unified School District (CA) relies on the following systems integration:

  • Content publishers that provide access to online resources
  • Online digital flyers
  • One push to send notifications out to multiple channels
  • Student Information System
  • Mobile apps integrated with website
  • Mobile apps integrated with mass notification system
  • Mobile apps integrated with social media management system


More to Explore



About Blackboard K-12 Community and Parent Engagement

Blackboard K-12 Community and Parent Engagement solutions transform the way you interact with your school community, and creates a more effective culture of communication between your schools and the families they serve.

Blackboard K-12 Community and Parent Engagement Website   Blackboard Website