TechValidate Research on Clinical Flow Cytometry

65 TechFacts – Page 2 of 3


Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Quality control is necessary to ensure we don’t miss a cancer diagnosis or tell someone they have cancer when they don’t (false positive).

Laboratory Technician, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

In L&L, it starts with the technologist’s recognition of the internal positive and negative control in analyzing a case, and also their hematopathology knowledge.

Lab Supervisor, Medium Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

It’s critical for evaluating the quality of your antibodies and instrument setup.

Lab Supervisor, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis.

You need some sort of guide to make sure you are reporting out the correct results.

Lab Supervisor, Educational Institution

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

The use of quality control not only provides confidence of reliability of reagents used, but it also checks the person who is performing the testing.

Natalie Walker, Lab Supervisor, WFBMC

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Extremely important and necessary to ensure confidence that the reagents and instrument are working and to have the ability to better interpret patient results that are extremely difficult and require troubleshooting.

Lab Supervisor, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Confirm instrument is functional and all performances below are acceptable:
1. Lysing solution
2. Antibody and cocktail
3. Technologist process

Haibo Li, Lab Supervisor, Oregon Health & Science University

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Tells you that your assay is working for at least whatever the control tests.

Lab Manager, Large Enterprise Health Care Company

Beckman Coulter Customer Satisfaction Rating

Amy McGranahan, a Lab Supervisor at University of Colorado Hospital Authority, would be likely to recommend Beckman Coulter for this reason:

I’ve been a Beckman Coulter user for many years. It’s what I know but also what I like.

Beckman Coulter Customer Satisfaction Rating

A Lab Coordinator at a large enterprise health care company would be likely to recommend Beckman Coulter for this reason:

Great products and good technical service.

Beckman Coulter Customer Satisfaction Rating

A Laboratory Technician at an educational institution would be likely to recommend Beckman Coulter for this reason:

Good customer service and reliable reagents.

Beckman Coulter Customer Satisfaction Rating

A Lab Supervisor at a large enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

I like the instrument and the support.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at a health care company would be very likely to recommend Beckman Coulter for this reason:

Good instruments, and fine service.

Beckman Coulter Customer Satisfaction Rating

Rolando Santiago, a Staff Scientist at jax.ufl.edu, would be very likely to recommend Beckman Coulter for this reason:

It’s been a good flow instrument. User-friendly.

Beckman Coulter Customer Satisfaction Rating

A Laboratory Technician at a small business health care company would be very likely to recommend Beckman Coulter for this reason:

NEVER HAVE ANY PROBLEMS.

Beckman Coulter Customer Satisfaction Rating

A Laboratory Technician at a medium enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

Knowledgeable staff.

Beckman Coulter Customer Satisfaction Rating

A Lab Supervisor at an educational institution would be very likely to recommend Beckman Coulter for this reason:

Instruments are reliable, phone help is excellent and usually if someone has to come out they do so in a timely manner.

Beckman Coulter Customer Satisfaction Rating

A Lab Supervisor at a medium enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

Good customer service from the sales reps and field engineers. They are supportive and respond in a reasonable amount of time.
Also, the products are reliable; rarely do we have problems with the quality.

Beckman Coulter Customer Satisfaction Rating

A Staff Scientist at a large enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

Prompt service and very knowledgeable field service engineers.

Beckman Coulter Customer Satisfaction Rating

Natalie Walker, a Lab Supervisor at WFBMC, would be very likely to recommend Beckman Coulter for this reason:

Beckman Coulter not only sells the product but they support the product through all phases of discovery to utilization.

Beckman Coulter Customer Satisfaction Rating

A Lead Technologist at a medium enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

I like the professional freedom of the Navios technology. We have almost no need for continuous tech support and we understand very well how the technology should act and respond to what we do. As the lead technologist, I really wanted the Beckman system rather than the competitor’s system we were considering.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at a large enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

We have been using Beckman Coulter Flow Cytometers for over 20 years. We are pleased with how they work and with service when needed. We are extremely pleased with our service rep.

Beckman Coulter Customer Satisfaction Rating

A Lab Supervisor at a large enterprise health care company would be very likely to recommend Beckman Coulter for this reason:

Reliability of instruments and excellent customer service.

Beckman Coulter Customer Statistic

IVD Process Controls in Clinical Flow Cytometry

76% of surveyed labs confirmed they would purchase an IVD/CE-IVD L&L process control if they were commercially available.

76%

Beckman Coulter Customer Statistic

Controls in Clinical Flow Cytometry

70% of surveyed labs reported the need to use several controls for full panel coverage as their main challenge when implementing a quality control.

70%

Beckman Coulter Customer Statistic

Controls in Clinical Flow Cytometry

59% of surveyed labs reported that false results could happen when not running a process control daily.

59%

Beckman Coulter Customer Statistic

Controls in Clinical Flow Cytometry

52% of surveyed labs reported that additional rework could happen when not running a process control daily.

52%

Beckman Coulter Customer Statistic

Controls in Clinical Flow Cytometry

66% of surveyed labs reported that challenges in interpreting data could happen when not running a process control daily.

66%

Beckman Coulter Customer Statistic

Controls in Clinical Flow Cytometry

66% of surveyed labs reported that repeat testing could happen when not running a process control daily.

66%

Beckman Coulter Customer Statistic

Control Cells in Clinical Flow Cytometry

61% of surveyed organizations reported that quality, stability and robustness are the most important decision factors when purchasing new control cells for Flow Cytometry.

61%



More Research on Clinical Flow Cytometry