TechValidate Research on Clinical Flow Cytometry

65 TechFacts – Page 1 of 3


Beckman Coulter Customer Satisfaction Rating

A Lead Technologist at a medium enterprise healthcare company would be very likely to recommend Beckman Coulter for this reason:

Excellent customer service and easy to use technology.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at an educational institution would be very likely to recommend Beckman Coulter for this reason:

I’m working with Beckman Coulter in flow cytometry for at least 20 years now and with satisfaction, I followed the new technological progress

Beckman Coulter Customer Satisfaction Rating

Satbeer Singh, a Lab Manager at Queen Alexandra Hospital, would be likely to recommend Beckman Coulter for this reason:

Good staff.

Beckman Coulter Customer Satisfaction Rating

Mark Simmerson, a Lead Technologist at Sheffield Childrens Hospital FT, would be likely to recommend Beckman Coulter for this reason:

Good service over the years.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at a non-profit organization would be very likely to recommend Beckman Coulter for this reason:

Brilliant service and amazing team.

Beckman Coulter Customer Satisfaction Rating

A Medical Technician at a government organization would be likely to recommend Beckman Coulter for this reason:

We have a good relationship with the local representatives for Beckman Coulter.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at a large enterprise healthcare company would be very likely to recommend Beckman Coulter for this reason:

Good communication.

Beckman Coulter Customer Satisfaction Rating

A Lab Manager at a government organization would be likely to recommend Beckman Coulter for this reason:

It’s a reliable and flexible system.

Beckman Coulter Customer Satisfaction Rating

Gerald Just a senior scientist a Labor Team W AG, would be very likely to recommend Beckman Coulter for this reason:

No complaints.

Beckman Coulter Customer Satisfaction Rating

A Lab Director at a government organization would be very likely to recommend Beckman Coulter for this reason:

Good products and good assistance.

Beckman Coulter Customer Satisfaction Rating

A Lead Technologist at an educational institution would be very likely to recommend Beckman Coulter for this reason:

- Very good customer service
- Reliable and well established products

Beckman Coulter Customer Satisfaction

95% of surveyed organizations are likely to recommend Beckman Coulter.*

95%

Beckman Coulter Customer Statistic

4/5 Stars



70% of surveyed organizations rated Beckman Coulter flow cytometry reagents as 4 stars or higher.

Average Rating of Beckman Coulter Customers

4/5 Stars



27 organizations rated Beckman Coulter flow cytometry reagents as 4 out of 5 stars on average.

Beckman Coulter Customer Statistic

100% of organizations agreed with the following statement:

“Using high-quality reagents, produced under current Good Manufacturing Practice (cGMP), ensures better lot-to-lot consistency, low error rates and reduces the need for retesting.”

Beckman Coulter Customer Statistic

93% of surveyed organizations rate Beckman Coulter flow cytometry reagents, in terms of the complete solution including instrument, software and reagents, as better compared to other suppliers.

93%

Beckman Coulter Customer Statistic

92% of surveyed organizations rate Beckman Coulter flow cytometry reagents, in terms of application and product support, as better compared to other suppliers.

92%

Beckman Coulter Customer Statistic

96% of surveyed organizations rate Beckman Coulter flow cytometry reagents in terms of performance, like sensitivity and background reduction, as better compared to other suppliers.

96%

Beckman Coulter Customer Statistic

96% of surveyed organizations rate lot-to-lot consistency of Beckman Coulter flow cytometry reagents as better compared to other suppliers.

96%

Beckman Coulter Customer Statistic

100% of surveyed organizations rate Beckman Coulter flow cytometry reagents, in terms of quality, stability and robustness, as better compared to other suppliers.

100%

Beckman Coulter Customer Statistic

86% of surveyed organizations agree with the statement: “The accreditation process is easier when using clinical flow cytometry reagents and application support from Beckman Coulter.”

86%

Beckman Coulter Customer Statistic

82% of surveyed organizations save 25% or more in validation time when using CE-IVD validated reagents.

82%

Beckman Coulter Customer Statistic

59% of organizations agreed with the following statement:

“Use of CE-IVD conjugated antibodies significantly reduces validation efforts when setting up new panels.”

Beckman Coulter Customer Statistic

Increasing regulatory and accreditation requirements

100% of surveyed organizations agree with the statement: “Requirements for accreditation and compliance with clinical guidelines and regulations are increasing for clinical flow cytometry labs compared to past years.”

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Consistency day to day.

Medical Technician, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Quality control is needed to ensure that no false positives or false negatives are reported to the clinicians who are then using the data to treat patients. Quality controls will help with the gating and interpretation of the data.

Lab Supervisor, Medium Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Quality control is a very time-consuming chore. It includes QC of each new shipment of antibody and control of antibody cocktails. We cannot put new antibodies or cocktails in use till approved. I believe the daily process control using fresh normal blood is very important to document that the complete process is working.

Laboratory Technician, Fortune 500 Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

QC provides the only way to tell if patient results are valid.

Lab Manager, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

It’s needed to satisfy standards of both pathologist and regulatory agencies.

Lab Manager, Large Enterprise Health Care Company

Beckman Coulter Customer Testimonial

Importance of a quality control in a flow cytometric analysis

Quality control allows us to assess the performance of a cytometer and reagents used for an assay. At the same time, it also checks differences in technique between technologists.

Laboratory Technician, Educational Institution




More Research on Clinical Flow Cytometry