Case Study: IT Manager, Fortune 500 Insurance Company


This case study of a Fortune 500 insurance company is based on a October 2014 survey of Riak customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Riak has provided a highly available and scalable solution for our unstructured data tier. The value has been in allowing for an easy to manage data solution that provides multi-master replication for our current 3 data center model.”


  • Chose a new (NOSQL) database technology over a legacy relational database (RDBMS) for the following reasons:
    • Required a solution that would scale more easily
    • Wanted to integrate with enterprise document search and/or storage
  • Chose to use Riak for the following reasons:
    • To meet scalability requirements
    • To support higher uptime SLAs
    • For the multi-model approach with integration of key/value, storage and search

Use Case

  • Evaluated the following vendors/products before purchasing Riak:
    • MongoDB
    • CouchDB
  • Has been using Riak for over 36 months.


  • Rates the following Riak capabilities as the following in terms of how differentiated they are from the competition:
    • High performance: very highly differentiated
    • Ease of operational support: very differentiated
    • Easy to code: differentiated
    • High availability: very highly differentiated
    • Scalability up and down: very differentiated

About This Data

This data was sourced directly from verified users of Basho Technologies by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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