Case Study: Global 500 Telecommunications Services Company


This case study of a Global 500 telecommunications services company is based on a October 2014 survey of Riak customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Riak as a back end allowed us to move the data that we had been storing in AWS back in house in a way that made it both faster and more available.”

“Basho is truly interested in companies being successful with their software. They produce software that works as advertised, the first time, every time.”


  • Chose a new (NOSQL) database technology over a legacy relational database (RDBMS) for the following reasons:
    • Needed something resilient to failure
  • Chose to use Riak for the following reasons:
    • To meet scalability requirements
    • For the simplicity of operations (fault tolerance, ease of management, stability)

Use Case

  • Evaluated the following vendors/products before purchasing Riak:
    • Cassandra/Datastax
  • Has been using Riak for over 36 months.


  • Rates the following Riak capabilities as the following in terms of how differentiated they are from the competition:
    • Ease of operational support: very differentiated
    • Easy to code: differentiated
    • High availability: very highly differentiated
    • Scalability up and down: very differentiated
  • Reduced the Capital Expenditures (CAPEX) of their data base infrastructure > 75% by deploying Riak.
  • Increased productivity of their IT staff by 50 – 74% with Riak.

About This Data

This data was sourced directly from verified users of Basho Technologies by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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