Case Study: CTO, Small Business Computer Software Company


This case study of a small business computer software company is based on a September 2014 survey of Riak customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We like working with Basho and Riak due to the quality of documentation and customer support.”


  • Chose a new (NOSQL) database technology over a legacy relational database (RDBMS) for the following reasons:
    • Required a solution that would scale more easily
    • Wanted to integrate with enterprise document search and/or storage
  • Chose to use Riak for the following reasons:
    • To meet scalability requirements
    • For the simplicity of operations (fault tolerance, ease of management, stability)
    • For the multi-model approach with integration of key/value, storage and search

Use Case

  • Evaluated the following vendors/products before purchasing Riak:
    • MongoDB
    • CouchDB
  • Has been using Riak for 6 – 12 months.


  • Rates the following Riak capabilities as the following in terms of how differentiated they are from the competition:
    • High performance: very highly differentiated
    • Ease of operational support: very highly differentiated
    • Easy to code: differentiated
    • High availability: very highly differentiated
    • Scalability up and down: very highly differentiated
  • Had a payback period of 3 – 6 months for their investment in Riak.
  • Reduced the Capital Expenditures (CAPEX) of their data base infrastructure 50 – 74% by deploying Riak.
  • Increased productivity of their IT staff by > 75% with Riak.

About This Data

This data was sourced directly from verified users of Basho Technologies by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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